It Admin Support

1 week ago

Manchester, United Kingdom Elizabeth School Of London Full time

Company: Elizabeth School of LondonPosition: IT Admin SupportLocation: ON-SITE, Manchester, UKSalary: £25K - £28K (Depending on work experience)Employment Type: Full-Time, Monday to Friday***We do not sponsor Visa***Department: AdministrationReporting to: IT DepartmentPurpose of the Role:To provide comprehensive administrative support to both staff and students, ensuring the effective management and integrity of student information within the student management system.Key Responsibilities:Student Information Management: - Accurately input, update, and maintain student records within the student management system.
- Ensure the confidentiality and security of all student information.
- Generate reports and extracts as required for academic and administrative purposes.
- Coordinate with academic departments to ensure timely and accurate data entry and reporting.
- Handle requests for student transcripts, certificates, and other documentation.Training and Support: - Train and guide other departments on the effective use of the student management system.
- Provide ongoing support to staff members, addressing any queries or issues related to the system.
- Develop and update training materials and documentation to facilitate system usage.Device Management and Replacement: - Coordinate with the IT department to address any hardware issues or requirements, such as replacing monitors, mice, keyboards, etc.
- Assist in the inventory management of IT equipment and ensure timely replacements as needed.General Administrative Duties: - Respond to enquiries from staff, students, and external stakeholders regarding student records and information.
- Coordinate with other departments to ensure seamless service delivery related to student administration.
- Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation.
- Maintain an organized filing system for student documentation and correspondence.Continuous Improvement: - Stay updated with the latest trends in educational administration and student management systems.
- Recommend and implement improvements to existing administrative processes related to student management.
- Participate in training and professional development opportunities to enhance student administrative functions.Qualifications and Experience: - A minimum of a diploma or equivalent in IT or Business Administration, or a related field.
- Previous experience in an administrative role with a focus on student management, preferably within an educational institution.
- Proficient in using student management systems and standard office software.
- Strong organizational skills and the ability to work under pressure.Personal Attributes: - Excellent communication and interpersonal skills.
- Detail-oriented with a high level of accuracy.
- Proactive and able to multitask effectively.
- A team player with a positive attitude and strong work ethic.Benefits:Annual leave (5.6 weeks) plus bank holidays.Workplace pension scheme.Company Sick Policy (from January 2025).Statutory Sick Pay (SSP) (until December 2024).Statutory maternity/paternity pays.Career development opportunitiesTraining and self-development opportunities.Gym membership discountsRetail discount schemesCinema discountsGrocery discountsCycle to workInvesting and savings opportunitiesFinancial wellbeing – personal debt advise.Financial wellbeing educationMy Mind Pal (mental fitness)

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