We have other current jobs related to this field that you can find below

  • Customer Service Administrators

    2 months ago

    Leicestershire, United Kingdom SF Group Full time

    **Contact Service Administrator** **Temp - Perm** **Full Time** **LE4** **£10.84 PER HOUR** **Start date: ASAP** The commercial division of SF RECRUITMENT are recruiting for Customer Service Administrators for a medium sized family run business based in LE4, with it being a family run business, it has an intimate feel where you are not just a number...

  • Customer Service Advisor

    3 months ago

    Leicestershire, United Kingdom First Call Contract Services Ltd Full time

    We are currently looking to employ an experienced Customer Service person to join our clients Transport Department in Syston, Leicester. This role will require the successful applicant to be flexible in their approach as this will be a varied role. Good attention to detail, administrative skills and excellent organisational are essential, as are excellent...

  • Administrator

    3 months ago

    Leicestershire, United Kingdom SGS Full time

    Company Description SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards. **Job Description**: Job Title:...

  • Administrator

    3 months ago

    Leicestershire, United Kingdom First Call Contract Services Ltd Full time

    **Administrator** **Immediate Start Available** **Permanent Employment Opportunity** First Call Contract Services are currently looking to recruit an Administrator for our clients busy operations based in Syston, LE7. This role is being recruited for on permanent basis. Immediate interviews & starts are available. - Update stock levels on a daily basis...

  • Customer Service Representative

    3 days ago

    Leicestershire, United Kingdom Leicestershire County Council Full time

    About the RoleJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Leicestershire County Council. As a Duty Officer, you will be the first point of contact for all internal and external customers to the HART Service.Key ResponsibilitiesProvide a comprehensive initial contact and duty function,...

  • Customer Service Agent

    2 months ago

    Leicestershire, United Kingdom Pertemps Network Group Full time

    **Job Description**: A Great Opportunity working for a market leader within distribution. Looking to work for One of the Top Ten Companies to work for? Requirement to work from the Office 2 weeks out of 4, working from home for the other 2 weeks. Operational Hours 07:30-20:15 Monday to Friday - 8hr shift within these times on a 4 weekly rotational...

  • Customer Service Manager

    4 months ago

    Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

    THE OPPORTUNITY: Macildowie are currently recruiting for a Customer Service Manager working for a business based in Leicestershire. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements.This is a permanent full time position.THE ROLE & YOUR RESPONSIBILITIES: Managing...

  • Office Administrator

    2 weeks ago

    Leicestershire, United Kingdom 365 People Full time

    Job Summary: Our client based in Whetstone is seeking a highly organized and detail-oriented Office Administrator to join our their team. The Office Administrator will be responsible for ensuring the smooth operation of our office by managing administrative tasks, supporting various departments, and providing exceptional customer service to our clients and...

  • Customer Service Advisor

    5 days ago

    Leicestershire, United Kingdom ER Recruitment Limited Full time

    Customer Service AdvisorSyston, Leicestershire - Hybrid working£25,229 p.a. + bonuses Do you enjoy being on the phones building rapport & handling customer queries?Have you previously worked in a call centre or customer service office environment?Would you like to be a part of a modern, innovate leader who are continuing to grow? The Company:ER Recruitment...

  • Customer Service Advisor

    3 months ago

    Leicestershire, United Kingdom Page Personnel Full time

    Competitive salary, free onsite parking and company bonus scheme - Progression opportunities **About Our Client**: Leading manufacturer within the mechanical engineering sector. The business is one of the UKs largest manufacturers of air compressors, welding and mechanical engineering products. Founded in the 1960s the company has built an incredibly strong...

  • Customer Services Pensions Assistant

    3 days ago

    Bruntingthorpe, Leicestershire, United Kingdom Marmion Full time €24,420

    We are searching for a highly presentable and professional individual with exceptional customer service skills to join our client’s business as a Customer Service Assistant, based in Bruntingthorpe. ~£Bruntingthorpe - Office Based ~25 days holiday + Bank Holidays + Birthday Day Off ~ Excellent Benefits Package The successful candidate...

  • Customer Services Pensions Assistant

    5 days ago

    Bruntingthorpe, Leicestershire, United Kingdom Marmion Full time €24,420

    We are searching for a highly presentable and professional individual with exceptional customer service skills to join our client’s business as a Customer Service Assistant, based in Bruntingthorpe. ~£Bruntingthorpe - Office Based ~25 days holiday + Bank Holidays + Birthday Day Off ~ Excellent Benefits Package The successful candidate...

  • Customer Service Advisor

    4 days ago

    Leicestershire, United Kingdom Sytner Full time

    About the roleWe have an exciting opportunity available for a motivated Customer Service Advisor to join our friendly team at the BMW MINI Contact Centre where support, incentives, and fun still remains a key aspect of the working day.This role will be based at our head office as a full-time position.Situated at our Head office near Fosse Park, Leicester,...

  • Technical Administrator

    3 months ago

    Leicestershire, United Kingdom ISS Facility Services Full time

    **Contract: Banking** *** **Location: Leicestershire** *** **Hours of work: 40** *** **Contract Type: Permanent** *** **Are you a detail-oriented and organised professional looking for a role that plays a vital part in ensuring the smooth operation of critical services? We have an exciting opportunity for a Technical Administrator to join our team...

  • Customer Service Advisor

    2 weeks ago

    Leicestershire, United Kingdom British Gas Full time

    You'll be working as a Customer Service Agent within our British Gas Business Call Centre, supporting, and resolving customer enquiries who are running their businesses. The main purpose of your role will be to investigate and resolve high level customer complaints that have been escalated via senior internal stakeholders or third-party consumer support...

  • Customer Service Advisor

    2 weeks ago

    Leicestershire, United Kingdom British Gas Full time

    You'll be working as a Customer Service Agent within our British Gas Business Call Centre, supporting, and resolving customer enquiries who are running their businesses. The main purpose of your role will be to investigate and resolve high level customer complaints that have been escalated via senior internal stakeholders or third-party consumer support...

  • Customer Service Assistant

    3 days ago

    Bruntingthorpe, Leicestershire, United Kingdom Marmion Full time €24,420

    We are searching for a highly presentable and professional individual with exceptional customer service skills to join our client’s business as a Customer Service Assistant, based in Bruntingthorpe. £24,420 per annum Bruntingthorpe – Office Based 25 days holiday + Bank Holidays + Birthday Day Off Excellent Benefits Package THE ROLE The...

  • Customer Service Assistant

    5 days ago

    Bruntingthorpe, Leicestershire, United Kingdom Marmion Full time €24,420

    We are searching for a highly presentable and professional individual with exceptional customer service skills to join our client’s business as a Customer Service Assistant, based in Bruntingthorpe. £24,420 per annum Bruntingthorpe – Office Based 25 days holiday + Bank Holidays + Birthday Day Off Excellent Benefits Package THE ROLE The...

  • Customer Service Representative

    4 weeks ago

    Thurmaston, Leicestershire, United Kingdom Eagle Plastics Full time €23,000

    At Plastribution, great customer service is our speciality. We are looking for a team player that possesses skills around relationship building, strong communication and is a highly motivated individual. Why Plastribution? Did you know that the UK plastics industry is the third largest sector employer in UK manufacturing, employing over 182,000. That means...

  • Administration Officer

    2 months ago

    Leicestershire, United Kingdom GCS Recruitment Specialists Ltd Full time

    Here are the details of the position: Job title: Administration Officer Location: Leicestershire Type: Contract - Rates: £ 13-15 per hour - Start Date: ASAP - Working Hours: 36 hours per week - Work Arrangement: Hybrid (Remote/ Office-based) - Contract Duration: 6 Months **Duties**: - You will provide and be responsible for administrative support to the...

Customer Service Administrator

2 months ago

Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

Sales Administrator/Customer Service Administrator Castle Donington

Role Summary: As a Sales Administrator/Customer Service Representative, you will play a crucial role in ensuring exceptional customer experiences from the initial inquiry to post-sale support. You'll be the main point of contact for customers, handling inquiries, orders, and resolving any issues that arise. Your goal is to provide outstanding service and build lasting relationships with our clients.

Responsibilities:

  1. Customer Interaction:

    • Handle incoming calls, emails, and live chats from clients.
    • Understand customer needs and provide accurate information about products and services.
    • Assist customers throughout the entire sales process, from initial inquiry to order fulfillment.

  2. Order Processing:

    • Process orders promptly and accurately.
    • Coordinate with other departments (e.g., Operations, Procurement, Sales) to ensure efficient order fulfillment.
    • Maintain accurate records of customer interactions and transactions.

  3. Issue Resolution:

    • Address customer inquiries, complaints, and requests promptly and professionally.
    • Troubleshoot and resolve any issues related to orders, deliveries, or product/service quality.
    • Collaborate with relevant teams to find solutions and ensure customer satisfaction.

  4. Relationship Building:

    • Build strong relationships with clients by providing personalized, attentive service.
    • Follow up with customers after sales to ensure their needs are met.
    • Proactively engage with clients to identify opportunities for upselling or cross-selling.

  5. Administrative Tasks:

    • Maintain accurate customer databases and records.
    • Assist with general administrative tasks related to sales and customer service.

Qualifications:

  • Previous experience in customer service, sales administration, or a related field.
  • Excellent communication skills (verbal and written).
  • Strong problem-solving abilities.
  • Attention to detail and organizational skills.
  • Proficiency in using office software (e.g., Microsoft Office, CRM systems).

Working Hours:

  • Monday to Friday, 9:00 AM to 5:00 PM (office-based).

Benefits:

  • Paying up to £25,000
  • Opportunities for career growth.
  • Positive work environment.
  • Health insurance and other benefits.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.