Current jobs related to Customer Service Representative - Thurmaston Leicestershire - Eagle Plastics
-
Customer Service Representative
4 weeks ago
Leicestershire, United Kingdom Purple Rocket Full timeCustomer Service Advisor Job DescriptionPurple Rocket Recruitment is working with an IT specialist in Leicester who is looking for an experienced customer service assistant. The company offers a fantastic work-life balance with 2 days working in the office and 3 days working from home.Key Responsibilities:First Point of Contact: Manage large amounts of...
-
Customer Service Representative
4 weeks ago
Leicestershire, United Kingdom Purple Rocket Full timeCustomer Service Advisor Job DescriptionPurple Rocket Recruitment is working with an IT specialist in Leicester who is looking for an experienced customer service assistant. The company offers a fantastic work-life balance with 2 days working in the office and 3 days working from home.Key Responsibilities:First Point of Contact: Manage large amounts of...
-
Pharmaceutical Customer Service Representative
2 months ago
Leicestershire, United Kingdom Inizio Full timeJob title - Pharmaceutical Customer Service Representative Company- Inizio Engage Location- Remote Salary- Competitive The ideal candidate will have a strong background in customer service and the ability to build rapport quickly. This fully remote working service driven role will involve working independently with strong self-motivation and must be...
-
Customer Service Representative
4 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Associate to join our team at ESPO. As a key member of our Customer Experience Team, you will be responsible for delivering exceptional customer service and support to our customers.Key ResponsibilitiesHandle a high volume of customer enquiries by phone and emailWork with customers...
-
Customer Service Representative
4 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Associate to join our team at ESPO. As a key member of our Customer Experience Team, you will be responsible for delivering exceptional customer service and support to our customers.Key ResponsibilitiesHandle a high volume of customer enquiries by phone and emailWork with customers...
-
Customer Service Representative
1 month ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Associate to join our team at ESPO. As a key member of our Customer Experience Team, you will be responsible for delivering exceptional customer service and support to our customers.Key ResponsibilitiesHandle a high volume of customer enquiries by phone and emailWork with customers...
-
Customer Service Representative
1 month ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Associate to join our team at ESPO. As a key member of our Customer Experience Team, you will be responsible for delivering exceptional customer service and support to our customers.Key ResponsibilitiesHandle a high volume of customer enquiries by phone and emailWork with customers...
-
Customer Support Representative
4 months ago
Thurmaston, United Kingdom Concept Resources Full timeThe purpose of the role is to work as part of the dedicated Customer Services team and further enhance the department in the most timely, efficient and customer centric manner. You will be hands-on in supporting the team to ensure that all customer queries/issues are resolved efficiently and the current workflow processes are completed in a timely manner....
-
Customer Service Administrator
5 months ago
Thurmaston, United Kingdom SF Group Full timeContact Service Administrator Temp - Perm Full Time LE4 £10.81 PER HOUR Start date: ASAP The commercial division of SF RECRUITMENT are recruiting for Customer Service Administrators for a medium sized business based in LE4, it has an intimate feel where you're not just a number or a bum on seat. You will be given autonomy and be trusted get your job done...
-
Customer Service Advisor
2 months ago
Leicestershire, United Kingdom Purple Rocket Full timeProviding 1st line support to customersDealing with queries through webchat and email Purple Rocket Recruitment is working with an IT specialist in Leicester who is looking for an experienced customer service assistant. The company offers a fantastic work life balance with 2 days working in the office and 3 days working from home. This role would be...
-
Customer Service Representative
1 week ago
Leicestershire, United Kingdom Page Personnel Full timeJob SummaryWe are seeking a skilled Receptionist to join our team on a part-time basis. As a Receptionist, you will be the first point of contact for staff and visitors, providing a professional and friendly service at all times.Key Responsibilities* Meet and greet staff and visitors* Answer phone calls and direct to the correct department/person* Manage...
-
Customer Service Representative
4 weeks ago
North West Leicestershire, United Kingdom Octane Recruitment Full timeFleet Service Advisor OpportunityWe are seeking a highly skilled and customer-focused Fleet Service Advisor to join our team at Octane Recruitment. As a key member of our contact centre, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Provide timely...
-
Customer Service Representative
4 weeks ago
North West Leicestershire, United Kingdom Octane Recruitment Full timeFleet Service Advisor OpportunityWe are seeking a highly skilled and customer-focused Fleet Service Advisor to join our team at Octane Recruitment. As a key member of our contact centre, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Provide timely...
-
Service Technician
2 weeks ago
Leicestershire, United Kingdom Hays Specialist Recruitment Limited Full timeService Technician OpportunityWe are seeking an experienced Service Technician to join our team in the Midlands area. As a Service Technician, you will be responsible for providing technical support to customers and customer representatives on and off site, as well as performing mechanical maintenance of water treatment equipment.Key Responsibilities:Conduct...
-
Internal Sales Representative
2 weeks ago
Leicestershire, United Kingdom Paul Mitchell Associates Full timeInternal Sales RepresentativeAre you a motivated and organized individual with a passion for sales? We are seeking a skilled Internal Sales Representative to join our team in Leicestershire. As an Internal Sales Representative, you will be responsible for engaging with customers, achieving sales targets, and providing product knowledge and technical...
-
Service Technician
2 weeks ago
Leicestershire, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Service TechnicianWe are seeking an experienced Service Technician to join our team in the Midlands area. As a Service Technician, you will be responsible for providing technical support to customers and customer representatives on and off site, as well as performing mechanical maintenance of water treatment equipment.Key Responsibilities:Water...
-
Service Technician
2 weeks ago
Leicestershire, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Service TechnicianWe are seeking an experienced Service Technician to join our team in the Midlands area. As a Service Technician, you will be responsible for providing technical support to customers and customer representatives on and off site, as well as performing mechanical maintenance of water treatment equipment.Key Responsibilities:Water...
-
Sales Representative
5 days ago
Leicestershire, United Kingdom Coulter Elite Resourcing Ltd Full time £23,000 - £27,000Coulter Elite Resourcing Ltd is seeking a Sales Representative to join their team. The ideal candidate will have a genuine enthusiasm for overcoming obstacles and learning, with a strong desire to succeed in a fast-paced sales environment.The Sales Representative will be responsible for scheduling sales opportunities with business owners and directors to...
-
Customer Service Assistant
2 months ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at the Century Theatre. As a key member of our front-of-house team, you will be responsible for providing a welcoming and friendly environment for our customers in the bar and ticket point of sale.About YouTo be successful in this...
-
Customer Service Assistant
2 months ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at the Century Theatre. As a key member of our front-of-house team, you will be responsible for providing a welcoming and friendly environment for our customers in the bar and ticket point of sale.About YouTo be successful in this...
Customer Service Representative
3 months ago
At Plastribution, great customer service is our speciality. We are looking for a team player that possesses skills around relationship building, strong communication and is a highly motivated individual.
Why Plastribution?
Did you know that the UK plastics industry is the third largest sector employer in UK manufacturing, employing over 182,000. That means that more people are employed in plastics than in glass, steel, and paper combined.
As one of the industry’s leading distributors of plastics raw materials, Plastribution has a remarkable reputation. Over the last four decades, we have been consistent in delivery reliability, know-how and unrivalled customer service for our customers. We now have the potential to double in size over the next decade, but we need highly capable, talented and team orientated people to help make that happen.
This role is for our Eagle Plastics business based in Leicester, a specialist in plastic sheet distribution.
Up for a challenge? Visit our Careers page on our website to find out more -
DUTIES & RESPONSIBILITIES:
Assist with the general running of the team and help co-ordinate activities relating to the following:
1. Accepting, processing and invoicing sales orders.
2. Providing support to the Credit Control function.
3. Liaising with the wider commercial and operations team regarding material purchases, stockholding and warehousing and transport related enquiries
4. Liaising with the Account Managers on a day-to-day basis regarding sales, samples, quotations and general market information.
5. To keep accurate files and records supporting the Account Manager and internal procedures within CRM system.
6. Complete any other ad hoc administrative requests d operations as required by the customer
7. Quoting customer as and when required
8. 2. Provide support to the Sales team and work to improve customer relations and systems in support of the business.
9. Liaise with customers regarding sales orders, deliveries and complaints.
10. Assist in chasing existing business and lost business through effective marketing techniques
11. Assist in administering the company’s e-commerce platforms
12. Enter all quotations, samples and market information into given systems and liaise with other members of the team to follow these through to their conclusion. This includes logging samples sent to customers and consistently following these up and evaluating the effectiveness of sampling.
13. Work as a team to report on the sales results at the end of each month and discuss these results within Sales meetings and whenever required.
14. Be flexible in respect of the Company's needs where necessary, providing cover for absent colleagues and providing training for new members of staff.
15. General support of the office:
a) Answering the intercom
b) Answering external phone lines
16. Report the occurrence of any non-conformance through CRM, using Cases.
Job Types: Full-time, Permanent
Pay: Up to £23,000.00 per year
Additional pay:
- Performance bonus
Schedule:
- Day shift
- Flexitime
- Monday to Friday
Education:
- GCSE or equivalent (required)
Experience:
- customer service: 1 year (required)
Work Location: In person
