Technical Administrator

2 weeks ago

Leicestershire, United Kingdom ISS Facility Services Full time

**Contract: Banking**

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**Location: Leicestershire**

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**Hours of work: 40**

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**Contract Type: Permanent**

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**Are you a detail-oriented and organised professional looking for a role that plays a vital part in ensuring the smooth operation of critical services? We have an exciting opportunity for a Technical Administrator to join our team and provide essential administrative support to our operational and critical management within the business.**

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**As the Technical Administrator, your primary responsibility will be to collaborate closely with all members of the Data Centre/Head Office operations and critical teams. Your role will involve ensuring the correct operation of critical services by engaging timely support wherever necessary.**

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**In this role, your administrative expertise will be instrumental in coordinating and facilitating various tasks related to the smooth functioning of critical operations. Your meticulous approach and proactive communication will contribute to efficient operations and problem-solving, ensuring that our critical services run seamlessly.**

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**Your ability to work closely with the operational and critical management teams will be crucial in maintaining a cohesive and well-organised work environment. Through your support and attention to detail, you will enable our teams to focus on delivering exceptional services and meeting critical objectives.**

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**If you are eager to contribute to the success of a dynamic and fast-paced environment, we invite you to join us as a Technical Administrator. Be part of a team that values your contributions and offers opportunities for growth and professional development.**

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**Key Responsibilities**

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- **Log, Allocate and update all works on a job tracker (Ostara)**
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- **Administration of timesheets and staff holidays.**
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- **Submission of reactive work requests.**
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- **Upkeep of the work order tracker to ensure business continuity and achieve high compliance SLA scoring monthly**
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- **Developing and maintaining internal relationships to help maintain business flow and meet agreed targets by enhancing communication across the campus engineering team**
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- **Creating access for the buildings across the campus via the VAF tracker and ensuring the upkeep of the tracker**
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- **Responsible for the upkeep of the training skills matrix and to book/organize training courses for the team when required**
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- **Contributing to the smooth running of the technical administrative function within the business**
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- **Promoting the profile of ISS within the profession and wider communities**
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**Professional and Personal Competencies/Qualifications**

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- **Knowledge or exposure of engineering language and terminology desired but not essential.**
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- **Good communication skills and a confident team player.**
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- **Experience with using CAFM work order systems desired but not essential**
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- **Previous experience in a similar role, coordinating maintenance within the industry**
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- **Highly motivated with a willingness to learn and take on broader responsibilities**
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- **Customer focused to the highest level when dealing with client requests/needs**
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**The Company**

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**ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.**

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**Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.**

**We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace**

**ISS is proud to be a diverse and inclusive employer.**

**ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background**

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**Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.**

**If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739***

**To find out more about what we do

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