Assistant Technical Account Manager

3 weeks ago


Leicestershire, United Kingdom Alexander Steele Recruitment Full time €32,000 - €34,000

Alexander Steele are delighted to continue working exclusively with a global food manufacturer on an exciting role Our client is looking for a Assistant Technical Account Manager to join their team in Leicestershire. A salary of £32,000 to £34,000 depending on experience
~ Enhanced pension
~33 days holiday inclusive of bank holidays
~ Working Monday to Friday with 2 days a week WFH
~ Excellent career development opportunities


Reporting to the Head of Technical, the Assistant Technical Account Managerwill support the Technical Account Manager in managing all technical aspects of large customer accounts and will have sole responsibility of a specific customer account as agreed with the Technical Director.

Customer complaints: Acknowledgement and recording of customer complaints, informing the necessary departments of the complaints, Agree up action to be taken in conjunction with TAM, Respond to customer in agreed time-scales, produce complaints report for meetings.
Support TAM with audits, customer visits and provide audit reports
Analysis and Testing: Administration and database: Maintain product information database and ensure databases are updated in a timely manner

Have a degree in food or the equivalent in experience working within food manufacturing
Experience dealing with UK Retailers or food service is desirable
Computer literate (Microsoft word, excel and PowerPoint)



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