Income Specialist

Full Time Permanent 35 hours per a weekClosing Date: 24th October Support our communities. See the difference you can make in our city.At One Manchester we are passionate about providing good quality homes great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes provide money advice and wellbeing employment and training support and build strong partnerships to support inclusive growth.We have an exciting position available for Income Specialist to join usYoull deliver a high-quality income management service to customers maximising income collection for your designated properties and improving upon performance KPIs. This includes the responsibility of managing cases through the court process ensuring compliance with the pre-action protocol and leading on eviction proceedings in line with One Manchesters policies and proceduresWhat were looking for: Experience of income collection debt recovery and credit control Experience of working in a targeted environment and delivering on KPIs An understanding of the County Court rules and procedures and relevant government legislation for dealing with debt and experience presenting cases in Court Ability to negotiate implement and monitor payment arrangements with customers using methods appropriate and sensitive to their circumstances. Knowledge of the Welfare Benefits system and sign posting for assistance to internal/external agencies. Clean Driving LicenceWhy take up the challenge with One Manchester This really is a great place to work. Weve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible were rightly proud of our work and excited about the future. So challenge yourself to be creative and ambitious and see the difference you can make in our great city.If this sounds like you then apply today wed love to hear from youWe own and manage over 12000 homes in central south and east Manchester. We have one purpose: to provide good quality homes great services and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes.Thats not to say its not one our key priorities its simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. Were constantly evolving as a business to ensure were supporting our customers and communities. We focus on improving our communities by offering a range of services including employment opportunities building new developments and ensuring our customers have safe homes to live in.In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups One Manchester is operating the Rooney Rule. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.One Manchester strives for equality diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex race disability age sexual orientation gender reassignment religion or belief marital status or pregnancy and maternity.We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.The CompanyWe own and manage over 12000 homes in central south and east Manchester. We have one purpose: to provide good quality homes great services and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. Thats not to say its not one our key priorities its simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. Were constantly evolving as a business to ensure were supporting our customers and communities. We focus on improving our communities by offering a range of services including employment opportunities building new developments and ensuring our customers have safe homes to live in. The BenefitsNot only do we offer fulfilling jobs where you can see the difference our work makes in our communities but we also offer great rewards.Visit our site for more details. DocumentsRequired Experience:IC Key Skills Income Tax,Jpa,EMC,Informatica,Audio Visual,ACCA Employment Type : Unclear Experience: years Vacancy: 1 Yearly Salary Salary: 20001 - 40000