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Customer Service Support

1 month ago

Amersham, United Kingdom Pertemps Tamworth Full time
Customer Service Support Do you want to become an integral team member working for one of the top 3 Logistics companies in the World?We have an excellent opportunity for candidates who have excellent communication skills and enjoys the stability of long-term Temporary to Permanent employment.Hours: Monday - Friday, between the hours of 7am - 6pm Payrate: £11.44phLocation: ColeshillThe Benefits to work for such a prestigious business are: -
  • Long term employment with the chance to progress
  • Full induction and training within a Team setting
  • Free Parking along with free tea & Coffee
  • Team Building exercises and events (Summer BBQ, organised by the staff social committee )
  • 30 Days annual leave P/R once on a permanent contract
  • Once permanent you have the chance to earn extra money with overtime
  • Relaxed Dress code in a vibrant and bustling office.
The key responsibilities within the role: -  
  • Will be busy and varied, and at times you will need to produce quality work whilst working under pressure to achieve the customers SLA's
  • Working with a large number of clients and logging orders
  • Providing first class customer service to internal and external clients
  • Working within agreed timescales
  • Liaising with depot operations in order to problem solve queries
  • Daily communication with established customers by phone, and using the in-house CRM systems to implement long term solutions to customer issues
We are looking for: -
  • Candidates who must have strong communication skills, be computer confident (Microsoft Office Suite & Excel)
  • Have the drive and ability to meet daily targets and deadlines - Possess a strong work ethic and want to become part of a motivated and enthusiastic team.
  • Experience in a Customer service (face to face & office based)
Apply now or call Pertemps Tamworth for an immediate review on

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