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Aftersales Coordinator

4 weeks ago

Milton Keynes, United Kingdom Somnium Full time

We are recruiting for an Aftersales Coordinator to join the team of our client who are based in Milton Keynes. The role is part of the Aftersales team whose primary function is to assist their field-based inspectors and engineers.

Our client’s goal is to create healthier and happier communities through outdoor play and fitness solutions.

This role is a key point of contact for the office team and the home-based engineers and takes responsibility to effectively manage and coordinate the diaries and work orders of the engineers booking in their repairs across the country.

Key responsibilities for an After Sales Coordinator

  • Support in quoting for repair works carried out by field-based engineers
  • To assist with any invoicing issues linked to the maintenance works
  • Creating, checking, and loading work orders to the Microsoft outlook diaries
  • Ensuringpartsfortheengineersareinthecorrectlocation
  • Checking work completions from the engineers and forwarding to the customers and other team members.
  • Worksimultaneouslyonmultipleprojects
  • Deal withtheEngineersonthephone
  • Ensuring accurate information is regularly available

Experience and skills for an After Sales Coordinator

  • Experienceofworkinginasupportrole
  • Goodgeographicalknowledgeanduseofplanningtools,googlemaps,trackers etc
  • Experience in Word, Excel, Microsoft Suite, and an ERP system
  • Experienceofworkingwithinaconstruction,maintenanceorserviceengineers business may be an advantage, but training will be given to the right candidate
  • Anaturalmulti-tasker
  • Is trustworthy and takes responsibility for managing deadlines
  • Abletolearnquickly

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