Current jobs related to Customer Service - Pontefract - Hays Specialist Recruitment Limited
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Customer Service Representative
9 hours ago
Pontefract, Wakefield, United Kingdom Lloyds Banking Group Full timeAbout this roleWe're looking for a talented individual to join our team as a Customer Support colleague. As a key member of our team, you'll play a vital role in helping our customers with their financial needs.Your responsibilitiesProvide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional...
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Customer Service Representative
10 hours ago
Pontefract, Wakefield, United Kingdom Lloyds Banking Group Full timeAbout this roleWe're looking for a talented individual to join our team as a Customer Support colleague. As a key member of our team, you'll play a vital role in helping our customers with their financial needs.Your responsibilitiesProvide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional...
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Customer Service Advisor
4 months ago
Pontefract, United Kingdom Joule Hot Water Systems Ltd Full time**Job description** Joule UK is one of the leading manufacturers of Hot Water Cylinders in the UK. Due to continued growth a position has arisen for an experienced Customer Services Adviser who is used to a fast paced environment. Working with our existing team of Customer Service professionals, to manage customer queries, liaises with national home...
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Customer Service Representative
4 days ago
Pontefract, Wakefield, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a talented individual to join our team as a Customer Support colleague. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide high-quality customer service and support to customers via phone, email, and social media.Build strong...
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Customer Service Representative
4 days ago
Pontefract, Wakefield, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a talented individual to join our team as a Customer Support colleague. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide high-quality customer service and support to customers via phone, email, and social media.Build strong...
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Customer Service Ambassador
2 weeks ago
Pontefract, Wakefield, United Kingdom Wakefield Council Full timeCustomer Service Excellence Wanted!We are seeking a proactive and organised individual to join our Front of House team at one of our Aspire leisure facilities over a weekend.As a Receptionist, you will be the first point of contact for our customers, providing a warm and welcoming experience. A positive attitude, excellent communication skills, and the...
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Customer Service Ambassador
2 weeks ago
Pontefract, Wakefield, United Kingdom Wakefield Council Full timeCustomer Service Excellence Wanted!We are seeking a proactive and organised individual to join our Front of House team at one of our Aspire leisure facilities over a weekend.As a Receptionist, you will be the first point of contact for our customers, providing a warm and welcoming experience. A positive attitude, excellent communication skills, and the...
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Customer Service Representative
1 week ago
Pontefract, Wakefield, United Kingdom Wakefield Council Full timeCustomer Service Excellence Wanted!We are seeking a proactive and organised individual to join our Front of House team at one of our Aspire leisure facilities over a weekend.As a Receptionist, you will be the first point of contact for our customers, providing a warm and welcoming experience. A positive attitude, excellent communication skills, and the...
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Customer Service Representative
1 week ago
Pontefract, Wakefield, United Kingdom Wakefield Council Full timeCustomer Service Excellence Wanted!We are seeking a proactive and organised individual to join our Front of House team at one of our Aspire leisure facilities over a weekend.As a Receptionist, you will be the first point of contact for our customers, providing a warm and welcoming experience. A positive attitude, excellent communication skills, and the...
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Customer Service Representative
7 days ago
Pontefract, Wakefield, United Kingdom Wakefield Council Full timeAre you a proactive and organised individual with a passion for delivering exceptional customer service?We have an exciting opportunity for a Receptionist to join our team at one of our Aspire leisure facilities over a weekend.As the first point of contact on the customer journey, you will be responsible for providing a warm and welcoming experience for our...
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Customer Service Representative
7 days ago
Pontefract, Wakefield, United Kingdom Wakefield Council Full timeAre you a proactive and organised individual with a passion for delivering exceptional customer service?We have an exciting opportunity for a Receptionist to join our team at one of our Aspire leisure facilities over a weekend.As the first point of contact on the customer journey, you will be responsible for providing a warm and welcoming experience for our...
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Customer Service Advisor
4 months ago
Pontefract, United Kingdom Blue Arrow Full timeBlue Arrow are proud to be working with a leading provider of out-of-hospital clinical homecare, who work in close partnership with the NHS to bring patients life-changing treament in their own homes. My client are looking to recruit 10x Customer Service Advisors to their team, to assist them in providing an excellent experience to their diverse range of...
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Customer Service Representative
1 day ago
Pontefract, Wakefield, United Kingdom Wakefield Council Full timeAre you a proactive and organised individual with a passion for customer service?We have an exciting opportunity for a Receptionist to join our team at one of our Aspire leisure facilities over a weekend.As the first point of contact on the customer journey, you will be responsible for delivering a high level of customer service both face-to-face and over...
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Customer Service Representative
24 hours ago
Pontefract, Wakefield, United Kingdom Wakefield Council Full timeAre you a proactive and organised individual with a passion for customer service?We have an exciting opportunity for a Receptionist to join our team at one of our Aspire leisure facilities over a weekend.As the first point of contact on the customer journey, you will be responsible for delivering a high level of customer service both face-to-face and over...
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Customer Service Assistant
3 months ago
Pontefract, United Kingdom Londis Fitzwilliam Full timeJob Title: Shop Assistant (12 hours per week) Location: Londis Convenience Store, Fitzwilliam Pontefract Job Summary: We are currently seeking a dedicated and customer-focused Shop Assistant to join our team at our local Londis convenience store in Fitzwilliam Pontefract. As a Shop Assistant, you will play a crucial role in ensuring the smooth operation of...
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Customer Service Representative
4 months ago
Pontefract, United Kingdom Thermofomred Manufacturer Full time**Customer Service Representative - 6 month contract** **£22,000 - £25,000 (pro rata)** **Location: West Yorkshire** **The Company** The company are a global market leader in rigid and flexible packaging solutions. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by creating innovative...
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Customer Service Advisor
4 months ago
Pontefract, United Kingdom Thermofomred Manufacturer Full time**Customer Service Advisor - 6 month contract** **£22,000 - £25,000 (pro rata)** **Location: West Yorkshire** **The Company** The company are a global market leader in rigid and flexible packaging solutions. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by creating innovative packaging that...
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Customer Service Assistant
4 months ago
Pontefract, United Kingdom Londis Fitzwilliam Full timeJob Title: Shop Assistant (16 hours per week) Location: Londis Convenience Store, Fitzwilliam Pontefract Job Summary: We are currently seeking a dedicated and customer-focused Shop Assistant to join our team at our local Londis convenience store in Fitzwilliam Pontefract. As a Shop Assistant, you will play a crucial role in ensuring the smooth operation of...
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Customer Service Assistant
4 months ago
Pontefract, United Kingdom Londis Fitzwilliam Full timeJob Title: Shop Assistant (16 hours per week) Location: Londis Convenience Store, Fitzwilliam Pontefract Job Summary: **Responsibilities**: - Greet customers warmly and provide friendly, efficient, and personalised service. - Process sales transactions accurately using the store's point-of-sale system. - Assist customers in locating products and provide...
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Customer Services Advisor
4 months ago
Pontefract, United Kingdom Halfords Full timeLove all things motoring? Great with customers? Your knack with customers and boundless enthusiasm for cars is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts, even as a hobby. Either way, we have training in place to get you the skills you need - you’ll be delivering market-leading standards...
Customer Service
3 months ago
I am working with a local organisation to recruit a Customer Service Advisor until the end of 2024. We are seeking an immediately available candidate with a strong background in Customer Service. Purpose of the jobTo guarantee a positive customer experience by ensuring quick and reliable follow up of all customer requests (orders, samples, information, claims, complaints…), by answering in a timely manner and solving proactively any concern that might occur.Key responsibilitiesSelf-check order entry and guarantee accuracy of the data first time, every time, including the latest updated price and ITC checks without exceptions. Check the feasibility of the customer requests in terms of lead times, certificates and any other documents required.Ensure the consistent and effective provision of services/ information to the customer base including (but not limited to) order management, order fulfilment, forecasts and contract orders, problem-solving and other services across all media (Telephone, Emails, etc.). Inform customers about potential delays or issues related to order(s). Daily follow up of open orders and proactive issue resolution (if any), satisfy the customer expectations within the company commitment. It can involve chasing planning, logistics, finance, etc.Develop a commercial attitude:Generate leads for the sales force through active listening and probing for customer requirements and opportunities. Offer additional products when appropriate.Communicate clearly with his/her line manager(s) aiming at representing the customer fairly and accurately. Contribute to back up and organisation specific for critical business processes. Replace / Assist colleagues when required to maintain the level of service. Provide awareness of customer complaints or any issues in the shortest lead-time. Escalate errors or mistakes as soon as identified, apply all necessary corrective measures, and propose corrective actions. Apply customer service procedures and follow the processes strictly in respect of the quality management system and in accordance with policies and standards. Ensure health and safety compliance as per company's standards & local regulations. Develop a broad market and product knowledge. Any additional tasks that might be required during the businessFunctional/Technical Skills and Experience:Experience in SAP and/or E1 + SalesforceIncoterms, payment terms, transport, letters of creditExcellent written and verbal communication in local languageProblem-solvingProficient in EnglishMinimum 3 years' experience in an industrial company preferablyCompetencies:AutonomyAttention to detail, perfectionistProactivityAbility to work under time pressure and multitaskingExcellent customer focusCooperative:Willingness to interact and work with others, team player What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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