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Customer Service Representative
2 months ago
We are seeking a talented individual to join our team as a Customer Support colleague. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our customers.
Key Responsibilities- Provide high-quality customer service and support to customers via phone, email, and social media.
- Build strong relationships with customers to understand their needs and provide tailored solutions.
- Work collaboratively with colleagues to ensure customer needs are met and exceeded.
- Stay up-to-date with product and service knowledge to provide accurate information to customers.
- Identify and resolve customer complaints in a timely and professional manner.
We offer a range of benefits to our employees, including:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are a values-led culture, dedicated to building a workforce that reflects the diversity of our customers and communities. We are committed to creating a truly inclusive workplace where all colleagues have the opportunity to make a real difference.
Why Join Us?At Lloyds Banking Group, you will have the opportunity to work with a talented team of professionals, dedicated to delivering exceptional customer service and support. You will have access to a range of training and development opportunities, to help you grow and develop in your career. We offer a competitive salary and benefits package, as well as a range of flexible working options to suit your needs.
