Customer Service Advisor

3 days ago


Manchester, United Kingdom Parliamentary & Health Service Ombudsman Careers Full time

Candidates who have previously applied are kindly encouraged not to reapply at this time.

Closing date: 12 January 2025

Assessment date: w/c 21 January 2025

Interview date: w/c 10 February 2025 and w/c 17 February 2025


At the Parliamentary and Health Service Ombudsman (PHSO) we make final decisions on complaints that have not been resolved by the NHS in England and UK government departments.


We are at the forefront of stamping out social injustice and changing lives for the better. Our investigations lead to widespread improvements in public services and give people a voice when they feel they have not been treated fairly. We are driven by our values of independence, fairness, excellence, and transparency.


Based in Manchester City Centre our team of 600 colleagues, work collaboratively to make voices heard. Our culture is supportive and inclusive, we put people first whether that is our complainants or colleagues.




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