2/3rd Line Technical Specialist

2 weeks ago


Leeds, United Kingdom Michael Page Technology Full time

This role is an exciting opportunity for a skilled 2/3rd Line Technical Specialist to lead and manage the IT department within a leading not-for-profit educational institution based in Leeds. The ideal candidate will possess a passion for technology, a solutions-focused mindset, and a drive to improve and streamline processes.

Client Details

This reputable institution is a specialist in the field of arts. With under 500 users, it nurtures talent from across the globe, fostering creativity and innovation in its higher-education students. This establishment is based in the vibrant city of Leeds and holds a significant presence in the educational not-for-profit sector.

Description

  • Overseeing and managing all IT operations within the institution.
  • Developing and implementing IT policies and best practices.
  • Ensuring the security of data, network access, and backup systems.
  • Identifying problematic areas and implementing strategic solutions in a timely manner.
  • Managing and coordinating all IT-related matters with vendors and partners.
  • Managing the IT department's budget while seeking cost-effective technology solutions.
  • Ensuring effective IT support is available to all staff and students.
  • Staying updated with the latest technology trends relevant to the educational sector.

Profile

A successful 2/3rd Line Technical Specialist should have:

  • A degree in Computer Science, Information Technology, or a related field.
  • Proven experience in a similar IT management role within the not-for-profit or education sector.
  • Strong knowledge of system and network security, databases, and data storage systems.
  • Excellent leadership and decision-making skills.
  • Strong communication and interpersonal skills, with a focus on customer service.

To apply for the opportunity you MUST have experience of the following:

- Windows Server - Windows 11 and up- Exchange Server - Active Directory- Powershell, Group Policies, DHCP, DNS- Networking including routers& switches, firewalls and WiFi

Job Offer

  • A competitive salary ranging from £29,000 to £32,000 per annum.
  • A generous holiday package.
  • An inclusive and supportive workplace culture.
  • Opportunities for professional development and career progression.
  • The chance to work in a vibrant and creative environment in Leeds.

We encourage all eligible candidates, who are excited about making a meaningful impact in the not-for-profit educational sector, to apply for this rewarding 2/3rd Line Technical Specialist.



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