![Coburg Banks](https://media.trabajo.org/img/noimg.jpg)
2nd Line Support
3 weeks ago
**Job Title**:2nd Line Support
**Location**:Leeds
**Salary**:£26k - £30k
**Benefits**:Pension, Annual Bonus, Regular Salary Reviews, Great Progression Opportunities, Professional Training Programmes
**Why would I be interested?**
This is a perfect opportunity for someone looking to start the process of becoming an IT Specialist or an all-around 3rd Line Support person. Our client is one of the only MSP’s that I have come across that really wants you to develop - they will pay for you to take qualifications and will then reward you with a pay rise when you qualify
**Tell me about the company**
They are a well-respected, specialist IT Services company based in smart offices in Leeds with a highly successful UK presence. They have a reputation for excellent quality of service and being a rewarding company to work for.
**Tell me about the role**
The team you will be joining receive a high volume of support tickets from various companies and sectors so you will be very quickly exposed to a wide range of technology. To begin with you will mainly cover 2nd Line Support requests, but as time goes on you will begin to learn how to support various server and networking infrastructure support enquiries.
Technologies covered:
- Office 365
- Exchange
- Sharepoint
- Azure Active Directory
- Intune
- Teams
- Windows Server 2008 - 2019
- Active Directory
- DNS
- DHCP
- Routing & Remote Access
- AD Connect
- Remote Desktop Support
- Microsoft 365 Packages
- Word
- Outlook
- Excel
- PowerPoint
- Network Switching
- VLAN’s
- Trunks
- Firewalls & Routers
- Port Forwarding
- Routing
Once you have been exposed to enough 3rd Line Support enquiries you will be given the opportunity to move into a field role or an office based 3rd Line Support.
**What’s in it for me?**
- £1k - £5k Annual Bonus
- Pension
- Annual Salary Reviews & £1,000 increases per course pass
- Fantastic Career Progression
- Paid for Qualifications
- Professional Training Programmes
**Am I right for the role?**
- 2+ years in a 2nd Line Support position
- 1+ years working for an MSP
- Experience working with Windows Server
- Experience working Azure & Microsoft Active Directory
- Experience installing, Configuring, and Maintaining VPN’s
- Extensive Office 365 experience specifically with Exchange & SharePoint
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
-
2nd Line Support
2 weeks ago
Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full timeIT Support / 2nd Line2nd Line Support EngineerLeeds City Centre + HybridUp to £35,000Your new roleThis role will be working closely with the IT Team, to provide 2nd line support to the wider business.Responsibilities:To provide 2nd line support through both assigned work, and escalation from the service desk and management. Investigate and resolve service...
-
2nd Line IT Support Engineer
6 days ago
Leeds, United Kingdom Latcom Full time2nd Line IT Support Engineer. Based just outside to the East of Leeds but travel into Leeds city centre required as part of the role, my client has a new requirement for for an 2nd Line IT Support Engineer.My client will consider an 1st & 2nd liner looking to move into more of a solid 2nd line support role.This role offers 2 day remote / with 3 days...
-
2nd Line Support
3 weeks ago
Leeds, United Kingdom System C Healthcare Full timeWe are currently seeking 2nd Line Support (Application Support Engineers in our world) to join our team supporting local authorities in utilising Liquidlogic's market leading Education and Social Services and Case Management software. We are looking for the Application Support Engineers to be hybrid working within our Leeds Office on Park Row. **Main...
-
2nd Line Support Analyst
1 month ago
Leeds, United Kingdom Franklin Fitch Full timeJoin Our Dynamic IT Operations Team as a 2nd Line Support Analyst!Location: LeedsAbout the RoleThe IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management, Infrastructure, and IT Security.Why This Role? * Diverse and...
-
1st/2nd Line Support Engineer
6 days ago
Leeds, United Kingdom ALTERED RESOURCING LTD Full time1st/2nd Line Support Engineer Leeds £35,000 A client of mine based near Leeds are looking to hire a 1st/2nd Line Engineer, an established business in the area. This 1st/2nd Line Engineer role would be ideal for someone who is looking to have their voice heard in a new company and someone who wants to grow, learn, and develop. They are looking for someone...
-
2nd Line Support Analyst
3 weeks ago
Leeds, United Kingdom Franklin Fitch Full timeJoin Our Dynamic IT Operations Team as a 2nd Line Support Analyst!Location: LeedsAbout the RoleThe IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management, Infrastructure, and IT Security.Why This Role?Diverse and Exciting...
-
2nd Line Support Analyst
2 weeks ago
Leeds, United Kingdom Franklin Fitch Full timeJoin Our Dynamic IT Operations Team as a 2nd Line Support Analyst!Location: LeedsAbout the RoleThe IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management, Infrastructure, and IT Security.Why This Role?Diverse and Exciting...
-
2nd Line Support Analyst
2 weeks ago
Leeds, United Kingdom Franklin Fitch Full timeJoin Our Dynamic IT Operations Team as a 2nd Line Support AnalystLocation: LeedsAbout the RoleThe IT Operations team is seeking a dedicated Service Desk 2nd Line Support Analyst. This team, spread across various UK sites, encompasses Service Delivery Management, Infrastructure, and IT Security.Why This Role? Diverse and engaging work environmentExciting...
-
2nd Line Support Analyst
2 weeks ago
Leeds, United Kingdom Franklin Fitch Full timeJoin Our Dynamic IT Operations Team as a 2nd Line Support Analyst! Location: Leeds About the Role The IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management, Infrastructure, and IT Security. Why This Role? Diverse and...
-
2nd Line Support Analyst
2 weeks ago
Leeds, United Kingdom Franklin Fitch Full timeJoin Our Dynamic IT Operations Team as a 2nd Line Support Analyst! Location: Leeds About the Role The IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management, Infrastructure, and IT Security. Why This Role? Diverse and...
-
2nd Line Support Analyst
2 weeks ago
Leeds, Leeds, United Kingdom Franklin Fitch Full timeJoin Our Dynamic IT Operations Team as a 2nd Line Support AnalystThe following information aims to provide potential candidates with a better understanding of the requirements for this role.Location: LeedsAbout the RoleThe IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites...
-
2nd Line Support Analyst
2 weeks ago
Leeds, United Kingdom Franklin Fitch Full timeJoin Our Dynamic IT Operations Team as a 2nd Line Support Analyst! Location: Leeds About the Role The IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management, Infrastructure, and IT Security. Why This Role? Diverse and...
-
2nd Line Support Analyst
2 weeks ago
Leeds, United Kingdom Franklin Fitch Full timeJoin Our Dynamic IT Operations Team as a 2nd Line Support Analyst!The following information aims to provide potential candidates with a better understanding of the requirements for this role.Location: LeedsAbout the RoleThe IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites...
-
2nd Line Support Analyst
3 weeks ago
Leeds, United Kingdom Franklin Fitch Full timeJoin Our Dynamic IT Operations Team as a 2nd Line Support Analyst!Location: LeedsAbout the RoleThe IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management, Infrastructure, and IT Security.Why This Role?Diverse and Exciting...
-
1st/2nd Line Support Engineer
2 days ago
Leeds, United Kingdom ALTERED RESOURCING LTD Full time1st/2nd Line Support Engineer Leeds £35,000 A client of mine based near Leeds are looking to hire a 1st/2nd Line Engineer, an established business in the area. This 1st/2nd Line Engineer role would be ideal for someone who is looking to have their voice heard in a new company and someone who wants to grow, learn, and develop. They are looking for someone...
-
2nd Line IT Support Engineer
4 weeks ago
Leeds, United Kingdom Robert Walters Full timeOur client a leading company working in the finance sector are going through a continued period of growth and are looking to recruit a 1st/2nd Line Engineer who will be responsible for providing technical support to onsite users. Job Title: 1st/2nd Line Engineer Location: Leeds, (Next to Leeds Station) Salary: Up to £36,000 Our client a leading company...
-
IT Support Analyst
2 days ago
Leeds, United Kingdom Latcom Plc Full timeJob Responsibilities This role will require you to use your technical expertise to resolve 2nd line IT issues for users in a timely manner. You will be the escalation point for all incidents, requests and queries that cannot be resolved on 1st Line. You will also provide face to face support for users based in your location and support the AV equipment in...
-
2nd Line Support Team Leader
3 weeks ago
Leeds, United Kingdom EMIS Group Plc Full time2nd Line Support Team Leader Job working remotely as part of the growing service desk team at EMIS. **Our Vision and Your Impact** Our vision is to be the leading provider of innovative healthcare technology that ultimately improves people’s lives. Are you interested in becoming part of that vision working in technical support for our...
-
2nd Line IT Support Engineer
2 weeks ago
Leeds, United Kingdom Latcom Plc Full time2nd Line IT Support Engineer. Based just outside to the East of Leeds but travel into Leeds city centre required as part of the role, my client has a new requirement for for an 2nd Line IT Support Engineer. This role offers 2 day remote / with 3 days site-based working. Salary: £28k-£32k + £2k On-Call Allowance after settling in period + Benefits Please...
-
2nd Line Support Analyst
4 weeks ago
Leeds, United Kingdom ReCulture Full timeOur client is a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds, Newcastle, Piraeus, Singapore, Monaco, and Hong Kong. With more than 950 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious...