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Inside Sales

4 months ago

Hounslow, United Kingdom Kevin Theobald Recruitment Agency Full time

We are looking to recruit, for our well established freight forwarder, an Inside Sales & Pricing Manager. The role is located around the Heathrow area.

Requirements of the Role:

  • Good people management and facilitating skills, with strategic thinking
  • Being able to organise department work and delegate tasks
  • Basic standard of education - up to GCSE standard or equivalent
  • Good Communication; verbal and written, telephone skills
  • Good computer skills - Word, Excel, PowerPoint and Lotus Notes
  • Good numeracy skills
  • Experience of sales within a Freight Forwarding Environment
  • Good understanding of Freight Forwarding business and it’s services
  • Good customer service skills
  • Attention to detail
  • Ability to work at speed in a competitive / pressurised environment and complete tasks within strict deadlines

Daily Tasks:

  • To manage the overall running of the inside national sales department, working closely with the inside sales supervisor.
  • To be able to develop & performance manage the inside sales staff
  • To be able to train and facilitate all inside sales coordinators as and when required to do so.To monitor inside teams work efficiency and to look for enhancementsand constant improvements.
  • To look for prospective sales leads and ensure to pass these over to the sales management.
  • To arrange and complete competitive and accurate pricing for RFQ’s / Bids, Tenders and General Quotes within requested time frame and complete
  • Follow up actions as required (Air, Ocean, Road or as required)
  • To support UK sales members in terms of pricing / quoting / follow up, creating marketing information
  • To produce business reports and data as required for Managers
  • Update, databases as directed
  • To administrate monthly reporting, for won/loss and feedback monitoring, to set up rate templates for regular customers.
  • Liaise with UK and Overseas branches
  • Follow up with customers as directed
  • Dealing with any related queries