Technical Operations Supervisor

1 month ago


Leeds, United Kingdom YourPrime Full time

Job Title: Lead Technical Operations Executive / Lead

Location: Leeds

Salary: Competitive, based on experience

About the Role:


The Lead Technical Operations Executive / Lead is responsible for managing the day-to-day operations and logistics of F&B business systems. This role ensures that systems are reliable and perform optimally, supporting revenue and growth across various venues. Key responsibilities include leading technical support, managing technology logistics, and coordinating with the Technical Operations Team.



Lead Technical Operations Executive / Lead - Key Responsibilities:



  • Asset Management and Logistics: Oversee the management and logistics of F&B technology assets across UK venues.
  • Technical Support: Lead onsite technical support and setup, coordinating with the Technical Operations Team.
  • Troubleshooting Framework: Develop and manage troubleshooting procedures for F&B technology issues.
  • EPOS System Coordination: Ensure continuous and efficient operation of the EPOS system.
  • Database Assistance: Assist with backend database configuration as required.
  • Innovation Support: Contribute to innovation and mobilization projects in collaboration with stakeholders.
  • Technology Roadmap Delivery: Work with F&B technology partners to implement the technology roadmap, including development and testing.
  • Technology Stack Roadmap: Coordinate and implement the internal technology stack roadmap with OKRs, focusing on both long-term and short-term objectives.
  • Cashless Venues Development: Develop and maintain cashless venues, aiming to lead the industry in this technology.
  • Operational Analysis: Conduct post-event operational analysis and report on KPIs.
  • Training Coordination: Manage and coordinate training programs, creating a blueprint for staff education.
  • Commercial Awareness: Use commercial insights to support decision-making and drive operational excellence.
  • Cross-Functional Collaboration: Collaborate with inventory and cash management teams as needed, supporting a multi-functional Technical Operations Team.



Lead Technical Operations Executive / Lead - Requirements:



  • Technical Background: Strong IT technical operational or engineering background is advantageous.
  • Relevant Experience: Experience with EPOS systems, PSP, E-Commerce, SAS modelling, and IT infrastructure.
  • Training Knowledge: Familiarity with the train-the-trainer model for operational end users.
  • Event Coordination: Experience coordinating event day team members within the hospitality sector.
  • Self-Starter: Demonstrates excellent coordination skills and is proactive.
  • Communication Skills: Strong communication and stakeholder engagement abilities.


General Profile:

  • Competence: Experienced and skilled in the technical area.
  • Knowledge Sharing: Shares expertise and may coordinate team activities.
  • Independence: Capable of working independently with minimal supervision.


Technical Expertise:

  • Knowledge Building: Possesses good working knowledge of IT systems and the ability to expand skills across various areas.
  • Problem Solving: Identifies and resolves unusual technical problems.
  • Planning and Organizing: Organizes work to meet deadlines effectively.


Client and Business Orientation:

  • Client Response: Interprets client needs and provides technical solutions.
  • Business Understanding: Applies knowledge of business issues and best practices.
  • Cost Control: Manages costs related to their role.


Creating and Delivering Solutions:

  • Problem Solving: Identifies key issues and develops new solutions.
  • Planning and Organizing: Effectively organizes work to meet deadlines.


General Information:

  • Flexibility: Some evening and weekend work may be required.
  • Work Locations: May involve extended periods at different venues.



  • Leeds, Leeds, United Kingdom Technical Prospects Ltd Full time £28,000 - £30,000

    Logistics Operations Supervisor Offering a competitive salary range of £28,000 - £30,000 along with additional benefits. Our client is a well-established eCommerce organization specializing in fast-moving consumer goods (FMCG) for the UK market. In light of ongoing growth, they are seeking a Logistics Operations Supervisor to oversee and manage...


  • Leeds, Leeds, United Kingdom Technical Prospects Ltd Full time £28,000 - £30,000

    Warehouse Operations Supervisor Technical Prospects Ltd is a prominent player in the FMCG eCommerce sector, providing a diverse range of products to the UK market. In light of ongoing growth, we are seeking a Warehouse Operations Supervisor to oversee and manage alternating day and evening shifts. This role is a full-time, permanent position, operating on a...


  • Leeds, United Kingdom Passmore Group Full time

    The regions most trusted and experienced 5* rated home improvement company, Passmore Group, are recruiting an experienced Technical Supervisor to work in a busy and dynamic Operations Department. Offering a full turnkey design and installation service within the kitchen, bathroom and bedroom market, Passmore Group operate within both the private/retail and...


  • Leeds, Leeds, United Kingdom Computer Futures Full time

    Position OverviewA prominent organization is embarking on a significant transformation initiative aimed at overhauling its core banking systems. They are in search of a Team Supervisor to lead one of their internal development squads, which comprises experienced .Net developers.Key Qualifications: Proven experience as a .Net Team Supervisor Familiarity with...


  • Leeds, Leeds, United Kingdom Computer Futures Full time

    Position OverviewA prominent organization is embarking on a significant transformation initiative aimed at overhauling its core banking systems. They are seeking a Team Supervisor to lead one of their internal development squads, which comprises experienced .Net developers.Key Qualifications: Proven experience as a .Net Team Supervisor Proficiency in Azure...

  • Technical Supervisor

    3 months ago


    Leeds, United Kingdom The Albex Group (Kent Foods Limited) Full time

    **Technical Supervisor** **Site based - Hunslet, Leeds** **Kent Foods Ltd (The Albex Group)** is a successful and major supplier of ingredients to the food manufacturing industry as well as a Food producer. We are looking for a **Technical Supervisor** who will take on the responsibility for maintaining our Quality Management System for our Blending...


  • Leeds, Leeds, United Kingdom Calibre Full time

    Job OverviewPosition: Mechanical SupervisorLocation: YorkshireWe are interested in connecting with Mechanical Supervisors who possess a background in the water sector.This role is ideal for individuals who appreciate hands-on work while also overseeing the effective operation of installations and maintenance activities.Key Responsibilities:Manage and...


  • Leeds, Leeds, United Kingdom Calibre Full time

    Job OverviewPosition:Mechanical SupervisorLocation:YorkshireWe are looking for experienced Mechanical Supervisors with a background in the water sector. This role is ideal for individuals who enjoy hands-on work while also overseeing the efficient operation of installations and maintenance tasks.Key Responsibilities:Manage and supervise mechanical...

  • Night Shift Supervisor

    3 months ago


    Leeds, United Kingdom Technical Placements Ltd Full time

    Night Shift Production Supervisor required for precision manufacturer near Leeds - Lean Manufacturing Continuous Improvement environment. £42K - £44K + Bonus, great career prospects. Quaterly Cash Bonus Scheme - Generous Pension Scheme - Gym membership discounts - Instant discounts on high street brands - Good annual holidays (plus 8 bank hols). Monday...


  • Leeds, Leeds, United Kingdom Calibre Full time

    Job OverviewPosition: Mechanical SupervisorLocation: YorkshireWe are looking for experienced Mechanical Supervisors with a background in the water sector. This role is ideal for individuals who appreciate hands-on work while also overseeing the efficient operation of installations and maintenance tasks.Key Responsibilities:Manage and supervise mechanical...


  • Leeds, Leeds, United Kingdom Calibre Full time

    Job OverviewPosition:Mechanical SupervisorLocation:YorkshireWe are looking for a Mechanical Supervisor with a strong background in the water sector. This role is ideal for an individual who enjoys hands-on work while also overseeing the efficient operation of installations and maintenance tasks.Key Responsibilities:Manage and supervise mechanical...


  • Leeds, United Kingdom Sodexo Full time

    Job Introduction We are seeking a highly skilled and experienced Technical Services Supervisor to join our team at Fortrea CRU clinical research unit in Leeds. As an essential part of our technical services team at the site, you will ensure the safe operation and repair of all M&E building services and fabric equipment on the sites. Your role will be to...

  • Technical Supervisor

    2 months ago


    Leeds, United Kingdom CBRE Full time

    CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Technical Supervisor to join the team located in Leeds. The successful candidate will be the site point of contact responsible for all technical service delivery on behalf of CBRE GWS. They will be responsible for...

  • Operations Supervisor

    3 weeks ago


    Leeds, Leeds, United Kingdom Doing good leeds Full time

    Operations Supervisor DOING GOOD LEEDS We are a charitable organization dedicated to enhancing community welfare and support services. Our mission is to adapt and expand our offerings to meet the evolving needs of those we serve. With a broad range of programs and funding sources, we are committed to delivering exceptional services to vulnerable...

  • Operations Supervisor

    3 weeks ago


    Leeds, Leeds, United Kingdom Leeds City Council Full time

    Operations Supervisor Overview: The Operations Supervisor at Leeds City Council is responsible for leading a dedicated team focused on delivering high-quality support services. This role involves collaborating with other supervisors and the management team to achieve strategic objectives. Key Responsibilities: To motivate and guide a team of...


  • Leeds, United Kingdom SECOM Plc Full time

    **Benefits** - Competitive salary (DOE) - Pension scheme - Aviva health scheme which includes access to Digital GP - Discounts on health assessments via Nuffield Health - Life cover - Employee discount on security for your home - Employee Discount Scheme, which is applicable to over 900 of the UK’s top retailers, including travel, groceries, gym...

  • Operations Supervisor

    3 weeks ago


    Leeds, Leeds, United Kingdom Partnur Full time

    Job OverviewOperations Supervisor – Full-time – Competitive SalaryPartnur is on the lookout for an experienced Operations Supervisor to become a key player in our expanding organization. In this role, you will be instrumental in managing daily operational activities while enhancing and streamlining processes to ensure optimal efficiency and productivity...


  • Leeds, United Kingdom Zachary Daniels Full time

    Are you ready to take the next step in your retail management career? About the Company Our client is a leading player in the retail industry, poised for significant expansion. This is an exciting opportunity to join a brand that values innovation and excellence. As a Retail Operations Supervisor, you will play a crucial role in shaping the success of a new...

  • Operations Supervisor

    3 weeks ago


    Leeds, Leeds, United Kingdom SSP Group Full time

    Overview of the Position Operations Supervisor at SSP Group Compensation: £12.63 per hour, with an additional £1.50 per hour for shifts worked between midnight and 6 AM, totaling £14.13 per hour. Additional service charge may apply. Shift Schedule: Ranging from 02:00 AM to midnight Candidates must provide references for the past 5 years and...

  • Operations Supervisor

    3 weeks ago


    Leeds, Leeds, United Kingdom SSP Group Full time

    About the Position Operations Supervisor at SSP Group Compensation: £12.63 per hour, with an additional £1.50 per hour for shifts worked between midnight and 6 AM, resulting in a total of £14.13 per hour. Additional service charge is also provided. Shift Schedule: Assigned between 02:00 AM and midnight Candidates selected for this role...