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Senior Customer Success Manager
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Senior Customer Success Manager
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Customer Success Manager
4 months ago
Job Title: Customer Success Manager (Sustainability) Location: Belfast About Us: Our is a sustainability-focused company committed to creating positive environmental and social impact. They are seeking passionate graduates with a degree in sustainability to join their team as Customer Success Managers. Key Responsibilities: Customer Engagement: Build strong relationships with customers, understanding their sustainability goals, and providing support and guidance. Onboarding and Training: Guide customers through onboarding, provide training, and ensure smooth transitions. Problem Solving: Address customer issues, collaborate with teams for solutions, and ensure satisfaction. Product Feedback: Gather customer feedback for product improvement and innovation. Advocacy: Act as a trusted advisor, advocating for customer needs and goals. Retention and Growth: Drive customer retention and growth through proactive engagement and upselling opportunities. Qualifications: Bachelor's degree in Sustainability or related field. Passion for sustainability and making a positive impact. Excellent communication and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Previous customer success experience is a plus. Benefits: Competitive salary and benefits Career growth opportunities Meaningful work with positive impact Collaborative team environment Flexible work arrangements Any further questions on the role, feel free to reach out to Brendan McCrory directly.
