Housing Officer

2 weeks ago


Burnley, United Kingdom Service Care Solutions - Housing Full time

Housing OfficerBurnleyPermanentPart Time - 26 Hours£29,000 Pro RataWe are seeking a dedicated and skilled Housing Officer/Specialist Housing Partner to join a team based in Burnley on a part time basis. The postholder will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public. Requirements

  • Previous experience working as a Housing Officer / Tenancy Manager / Housing Partner or similar is essential
  • Knowledge of housing legislation, policies, and procedure
  • Experience of dealing with a complex casework both in person and in writing
  • Experience with multi-agency approaches to ASB management
  • Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
  • Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
  • Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines

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