Fraud & Investigations Team Leader

4 weeks ago

Glasgow, Glasgow City, United Kingdom Aviva Full time
Fraud & Investigations Team Leader

Salary: from £36,000

Are you looking for your next challenge? Then look no further we have just the role for you We are looking for a Fraud & Investigations Team Leader to join our team

A bit about the job:

Within this role you will lead a motor insurance team of fraud investigators (grade B) dealing with investigating motor claims which may be up to a value of £125k. The team will deal with customers and third parties for vehicle damage, mobility, property damage and other losses as well as the following:
  • Create an inspiring team environment with an open communication culture
  • Setting clear team measures, providing coaching and upskilling to achieve the optimum outcome.
  • Support and develop your team to provide a leading customer experience whilst focusing on the indemnity spend
Skills and experience we're looking for:
  • Strong understanding of fraud
  • Ability to have challenging and difficult conversations with handler, key stake holders and customers
  • Strong knowledge, experience and understanding of leading a team
  • Understanding of the UK Insurance market
  • Ability to understand and articulate data
What you'll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
  • Salary from £36,000, depending on location, skills, experience, and qualifications
  • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer's leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please give Guv Johal a call on 0750 008 7919 or send an email to Guv.Johal@aviva.com .

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