Claims Fraud Advisor

3 weeks ago

Glasgow, Glasgow City, United Kingdom Aviva Full time
Claims Fraud Advisor

Salary - Up to £30,000

This is a fantastic opportunity for someone passionate about fraud prevention and claims investigation. If you're an analytical thinker with a keen interest in property claims and fraud detection, this role could be perfect for you. You'll join a dynamic team working to protect the business and customers by detecting and preventing fraudulent claims within property insurance.

A bit about the job:

In this role, you will support the delivery of Aviva's Property Claims Counter Fraud strategy by reviewing and assessing suspected fraudulent claims before they are referred to the property investigation team. You will be responsible for making informed decisions through full case reviews, fact-finding, and providing feedback to the referral source. This is a crucial role in Aviva's ongoing efforts to enhance fraud detection and prevention in property claims, and you will play an active part in driving performance within your aligned business unit.

You will also collaborate closely with the Property Fraud Investigations team, coaching and providing feedback to colleagues, and even developing and delivering training materials to frontline teams. As you grow in the role, you will continue to expand your fraud knowledge and stay up to date with relevant legislation and market developments.

Skills and experience we're looking for:
  • Experience in fraud detection, property claims, or a related area.
  • Strong analytical skills and the ability to assess complex situations and make informed decisions.
  • Excellent communication skills, both in giving feedback and coaching colleagues.
  • Ability to manage and prioritize your workload within set time limits and ability to create and deliver training materials to colleagues and frontline team.
  • Knowledge of fraud-related legislation and an eagerness to keep up with industry changes.
What you'll get for this role:
  • Salary - Up to £30,000 (depending on location, skills, experience, and qualifications)
  • Bonus opportunity - 6% of annual salary, actual amount depends on your performance and Aviva's
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
  • 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Up to 40% discount on Aviva products, and other retailer discounts
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
  • Outstandingly supportive policies including parental and carer's leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
  • We take your well-being seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here .

We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to anna.bui@aviva.com

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