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Service Centre Team Leader

4 months ago

Great Linford, United Kingdom Ascendant Recruitment Full time

Service Centre Team Leader Permanent Up to £32,(Apply online only) DOE Milton KeynesAs the Service Centre Team Leader, you will be responsible for supporting the team in delivering excellent customer service with accurate administration and reporting. The successful applicant will have demonstrable Team Leading experience and will be very customer focussed and process driven. This role would suit you if you have previously worked in a Service environment. You will be driven by delivering exceptional customer service both to customers and colleagues alike through providing a well-organised and structured service.Service Centre Team Leader Key responsibilities include:Coaching, motivating and leading the teamEnsuring all customer interactions are followed through to conclusionDealing with customer escalationsProviding proficient and proactive customer serviceReporting, analysing and improving processesEnsuring Service Levels are metService Centre Team Leader experience required:Minimum of five years experience in a similar roleExcellent communication and written communication skillsAttention to detail and the ability to stay focusedPro-active and innovativeStrong time management to successfully meet deadlines and control workloadLogical and systematic approachBenefitsCompetitive salaryFree ParkingIf you have Team Leader experience and are interested in this role please apply today because we d love to hear from you Role Advertised: 29th May 2024 WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)