Account Director

2 weeks ago


Newcastle upon Tyne, United Kingdom ADLIB Recruitment | B Corp Full time
  • Account Director - CRM.
  • Opportunity to work with a leading CRM/digital agency in the UK.
  • Remote Working Role.


I'm working with a leading CRM marketing agency with a passion for delivering exceptional customer experiences for their clients. Their innovative solutions have helped them build a reputation as a top agency in the industry, and they are now looking for a talented Account Director to work on their flagship accounts.


What you'll be doing:

As an Account Director, you will be responsible for managing the relationship with their flagship accounts and ensuring that their marketing goals and objectives are met. You will be the key point of contact for the client, and will work closely with their internal teams to deliver outstanding results.


Responsibilities:

  • Build and maintain strong relationships with key stakeholders at the client organisation
  • Understand the client's business objectives and marketing goals and translate them into actionable plans
  • Work collaboratively with our internal teams (including strategy, creative, data, and technology) to develop and execute effective CRM campaigns
  • Manage project timelines, budgets, and deliverables to ensure successful campaign delivery
  • Analyse campaign performance and provide regular updates and reports to the client
  • Identify areas for growth and expansion within the account and proactively propose new opportunities to the client
  • Keep up-to-date with industry trends and best practices in CRM marketing


Requirements:

  • 5+ years of experience in CRM marketing or a related field
  • Proven track record of managing and growing client accounts
  • Strong project management skills, with the ability to manage multiple projects simultaneously
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams
  • Analytical mindset with experience in data analysis and reporting
  • Knowledge of CRM platforms and technologies
  • A proactive and solution-oriented approach to work


Benefits:

Salary of £50-55k

Remote working option.

Performance-based bonuses

Opportunities for career progression within the company

A dynamic and collaborative working environment

Regular training and development opportunities


If you are passionate about delivering exceptional customer experiences and have a proven track record in CRM marketing, then contact Theo @ ADLIB to find out more


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