Problem Resolution Team Quality Manager

Job DescriptionJob Title:Quality Manager Problem Resolution Team UKWorking location:DerbyWorking Pattern:Full timeWhat you will be doingAt Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering protecting and connecting people everywhere. By joining Rolls-Royce youll have the opportunity to work on world-class solutions supported by a culture that champions belonging creativity and your professional growth. As the Quality Manager for the Problem Resolution Team in the UK you will lead inspire and coach a team of Quality Engineers to diagnose manage and drive resolution of quality issues on supplied product.ResponsibilitiesPROBLEM RESOLUTION Leading a team of Quality Engineers focused on Problem Resolution for quality escapes and reports of non-conformance from the Supply ChainPROTECTING THE CUSTOMER - Support of Containment Escalation Meetings for key issues interacting with leaders from other functions and with the Customer to facilitate resolution and ensure that disruption to the customer is minimised.QUALITY Ensure that learning from problems is extracted and shared to prevent future reoccurrence as part of our journey towards Zero Defects.STRATEGY - Contributing to the global strategy for Problem Resolution to enable world class problem solving within Rolls-Royce and enabling the recovery of Cost of Non Quality to minimise financial impact to the businessLEADING Developing and coaching the team to deliver world class containment and problem resolution. Also providing support to the in-region North America Problem Resolution Team.Why Rolls-RoyceWork with us and well welcome you into a culture of caring and belonging where you can be yourself. We will listen first embrace feedback and act with integrity. We will invest in your continuous learning and development and make sure you have access to a wide breadth and depth of opportunities to grow your career and make a difference.We offer excellent development a competitive salary and exceptional benefits. These include bonus employee support assistance and employee discounts.Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office home or another remote location. Its a locally managed and flexed informal discretionary arrangement.Who were looking forEducated to degree level or equivalent in a relevant technical or engineering discipline coupled with a background of working in an operational Quality roleExperience of leading and managing teamsGood problem solving data analysis and presentation skillsExcellent planning communication and decision-making skills in a fast paced dynamic environmentKnowledge and demonstrable application of Quality and BI tools i.e. 8D investigation improvement methodologiesHas company-wide outlook and exposure to different challenges cultures and ways of workingUnderstanding/knowledge of multiple disciplines demonstrating breadth of experience. Appreciation of product integrityDemonstrable evidence of business acumen; relating to quality improvement manufacturing and HSE activities and prioritiesStakeholder management across a range of functions and seniorityAble to coach and mentor others and a strong customer focusJoin us & help Rolls-Royce to become a high-performing competitive resilient business.Please be aware that the priority will be given to employees identified as being at high risk. The professional level and salary of the position will be dependent on the skills and experience of the successful candidate.This job is advertised at the grades shown and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade.It is advised that you inform your current manager of your application for this role.We are an equal opportunities employer. Were committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have the more successful well be. By building a culture of respect and appreciation we give everyone who works here the opportunity to realise their full potential.Learn more about our global Inclusion StrategyGrade:Level CClosing Date:22nd SeptemberFor further information please contact:Adam Whalley - Job CategoryQualityPosting Date08 Sept 2025; 00:09Posting End Date22 Sept 2025Required Experience:Manager Key Skills Bidding,Access Control System,B2C,Evaluation,Hospital management,Communication Employment Type : Full-Time Experience: years Vacancy: 1