Client Service Advisor

2 weeks ago

Chelmsford, United Kingdom Aon Full time
Client Service Advisor / Account Handler - Corporate, Chelmsford

We are hiring

Are you looking for your next step up within the insurance industry? Would you like to excel your career with a global leading broker?
Aon Corporate in are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.

This is a fantastic opportunity to join our very experienced and growing team in Aon Chelmsford, with our team members enthusiastic to share their knowledge and develop colleagues in our business.
Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like The role is within our large mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company. Our clients look for a relationship with their broker where we provide a tailored approach.

Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. As a Client Service Advisor you will handle the day-to-day service provided to clients, ensuring the highest level of service to each assigned client in line with the agreed client service tools, whilst supporting them with technical advice on their cover.

The successful candidate will liaise with our client management team to fully understand the client's business and insurance requirements, contributing to the formulation of their Service Plan. You will have the opportunity to attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on insurer surveys.

Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required.

Negotiate renewal terms, mid-term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required - fully support the broking function to achieve optimum solution for the client.

Preparation of comprehensive marketing presentations, working with the Broking Manager to prepare cover comparisons as required.
Build and develop effective working relationships with insurers and where appropriate, differentiating with the client; the cover, service and industry knowledge that a specific Insurer could deliver to them.

Provide on-going communication with the client following queries/alterations and ensure the Client Manager is kept appraised of developments.

Supporting in identifying client needs and shaping Aon solutions to solve them using knowledge of products/services in the wider Aon community and make recommendations to the Client Manager.

Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.

Take ownership of problems and their resolution, seeking assistance where necessary.

Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different The Client Service Advisor role within Chelmsford is going through an evolution, with less administrative burden and more time with clients and focusing on technical excellence in the role.

The successful candidate that joins our team will work alongside our team of Client Managers across an established and varied portfolio of large mid-market corporate clients, and you will have lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients.

We provide comprehensive training support and tailor individual development plans to suit each colleague. With tailored training, coaching and development opportunities to suit your needs, there will be plenty of opportunities to progress your career within Aon.

We work within a very open and trusted culture, operate a flexible Hybrid working model, and really pull together as a team to achieve success in Chelmsford.

This is a great opportunity to build a career in a team with a consistent track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success
  • Experience in the insurance industry, with experience in the core lines of commercial risks.
  • Understanding of Global placements an advantage.
  • Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
  • An effective communicator and presenter.
  • Client focused with a consultative approach and commitment to excellence in the provision of client service.
How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

#LI-JV2
#LI-HYBRID

2552791

  • Client Service Advisor

    7 months ago

    Chelmsford, United Kingdom Aon Corporation Full time

    Posting Description: **Client Service Adviser, Chelmsford or Leeds**: **We’re Hiring!** We are currently recruiting for Client Service Advisers to join our Professional Services team in a hybrid role - office and home-based working. Our Professional Services Group provides multiple different risk solutions for professional firms across the UK. Our...

  • Client Service Advisor

    7 months ago

    Chelmsford, United Kingdom Aon Full time

    Client Service Adviser, Chelmsford or Leeds We’re Hiring! We are currently recruiting for Client Service Advisers to join our Professional Services team in a hybrid role - office and home-based working. Our Professional Services Group provides multiple different risk solutions for professional firms across the UK. Our typical client would be advice based...

  • Service Advisor

    2 weeks ago

    Chelmsford, United Kingdom CV-Library Full time

    Service Advisor (Automotive) Location: Chelmsford area Salary: £26,000 - £32,000 per annum (dependent on experience) About the Role: Are you passionate about providing exceptional customer service and looking to develop your career in the automotive sector? Our client, a well-established and growing organisation, is looking for a dedicated...

  • Service Advisor

    7 months ago

    Chelmsford, United Kingdom Lighthouse Personnel Ltd Full time

    _‘Recruiting for your future success’_ Our client is a family run independent prestige car dealership. They are now on the lookout for a for a driven, well organised **Service Advisor **to join their growing business. If you have experience of working as a Service Advisor in a fast-paced environment and an understanding of the motor trade then this is...

  • Motor Vehicle Service Advisor

    7 months ago

    Chelmsford, United Kingdom Affinity Search Full time

    **Service Advisor** **Chelmsford** **Monday - Friday, Saturday on a rota.** **£26,000 + OTE** Affinity search are helping our client in Chelmsford find a new and experienced Service advisor to join their team. You will be joining this customer focused role with support from a friendly and welcoming team. About the position A large part of the Service...

  • Account Handler

    2 months ago

    Chelmsford, United Kingdom Aon Full time

    Account Handler, (Chelmsford) Aon's UK Retail business are currently recruiting a Client Service Advisor (Account Handler) to join our Aon Global Client Network team. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office. You will have the opportunity to work on a diverse portfolio of clients, collaborating with...

  • Service Advisor

    6 months ago

    Chelmsford, United Kingdom Group 1 Automotive UK Full time

    **Group**_1 _**Automotive** **Service Advisor** Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Volkswagen Dealership in Chelmsford is looking to recruit a new Service Advisor. About the...

  • Service Advisor

    7 months ago

    Chelmsford, United Kingdom Group 1 Automotive UK Full time

    **Group 1**_ _**Automotive** Service Advisor Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Volkswagen Commercial Dealership in Chelmsford is looking to recruit a new Service...

  • Customer Service Advisor

    3 weeks ago

    Chelmsford, United Kingdom Prime Appointments Full time

    Immediate Temporary Customer Service Advisor required for a company in the outskirts of Chelmsford. A full-time temporary position paying £11.44 per hour and working 37.5 hours Monday to Friday 9-5. TRANSPORT REQUIRED DUE TO LOCATION. Key duties in this Customer Service Advisor role will include but are not limited to: Answering calls Entering...

  • Customer Service Advisor

    1 month ago

    Chelmsford, United Kingdom CV-Library Full time

    Immediate Temporary Customer Service Advisor required for a company in the outskirts of Chelmsford. A full-time temporary position paying £11.44 per hour and working 37.5 hours Monday to Friday 9-5. TRANSPORT REQUIRED DUE TO LOCATION. Key duties in this Customer Service Advisor role will include but are not limited to: Answering calls Entering...

  • Service Advisor

    7 months ago

    Chelmsford, United Kingdom Lookers Full time

    Overview Service Advisor Chelmsford Land Rover Salary: £30,000 basic + up to £6,000 bonus Chelmsford Land Rover is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team. Along with the extensive knowledge and support from Neil, the general manager, you can look forward to on-going training opportunities...

  • Service Advisor

    6 months ago

    Chelmsford, United Kingdom Lookers Full time

    Overview Service Advisor Chelmsford Volvo Salary: £28,000 basic + up to £6,000 bonus Chelmsford Volvo is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team. Along with the extensive knowledge and support from Andrew, the aftersales manager, you can look forward to on-going training opportunities that...

  • Customer Service Advisor

    4 weeks ago

    Chelmsford, United Kingdom Prime Appointments Full time

    Immediate Temporary Customer Service Advisor required for a company in the outskirts of Chelmsford.A full-time temporary position paying £11.44 per hour and working 37.5 hours Monday to Friday 9-5.TRANSPORT REQUIRED DUE TO LOCATION.Key duties in this Customer Service Advisor role will include but are not limited to: Answering callsEntering information onto...

  • Service Advisor

    6 months ago

    Chelmsford, United Kingdom Motorparks - Preston Full time

    **We are Motorparks.** Join us at Motorparks, where we're revolutionising the used car industry with a powerful sustainability mission at our core. With the mantra "drive to net zero," we're not just another automotive retailer - we're pioneers of change. Motorparks is part of the Cambria Investment Holdings Group of Companies which includes Cambria...

  • Automotive Service Advisor

    6 months ago

    Chelmsford, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Chelmsford** Experienced Service Advisor - Franchised Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities...

  • Automotive Service Advisor

    7 months ago

    Chelmsford, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Chelmsford - £30,000 basic** Experienced Service Advisor - Franchised Dealership £35,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...

  • Service Advisor

    6 months ago

    Chelmsford, United Kingdom Lookers Plc Full time

    OTE: GBP £36,000.00/Yr. Overview: **Service Advisor** **Chelmsford Land Rover** **Salary: £30,000 basic + up to £6,000 bonus** Chelmsford Land Rover is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team. Along with the extensive knowledge and support from Neil, the general manager, you can look forward to on-going...

  • Service Advisor Position

    1 month ago

    Chelmsford, Essex, United Kingdom Ernest Gordon Recruitment Full time

    Unlock Your Potential as an Automotive Support Specialist with Ernest Gordon Recruitment$25,000 - $32,000 + Competitive Benefits PackageJoin our esteemed team in Chelmsford, working Monday to Friday 8am to 6pm and 1 in 3 Saturdays 8am to 1pmWe are seeking a skilled Service Advisor to provide exceptional customer service and support within our award-winning...

  • Trainee Client Advisor

    7 months ago

    Chelmsford, United Kingdom Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Customer Service Advisor

    6 months ago

    Chelmsford, United Kingdom euroloo - Portable Toilet Hire Full time

    **Part time - salary £14,500 per year + Performance Bonus!** We are recruiting for a **Customer Service Advisor** to join our friendly team based in Great Baddow. This is a great opportunity for someone who wants to learn or build on their customer service and complaint handling abilities in a busy trade environment. As one of our Service & Complaints...