Service Advisor

3 weeks ago

Chelmsford, United Kingdom Lighthouse Personnel Ltd Full time

_‘Recruiting for your future success’_

Our client is a family run independent prestige car dealership. They are now on the lookout for a for a driven, well organised **Service Advisor **to join their growing business.

If you have experience of working as a Service Advisor in a fast-paced environment and an understanding of the motor trade then this is the role for you.

Working within the aftersales team, you will be responsible for ensuring our clients servicing/repairs needs are met as well as maximising profit from all service works in line with company policy.

**Benefits**

**£25K - £30k basic | **47.5 hrs per week (Monday to Friday, 8am to 6pm. 1 in 3 Saturday’s 8am to 1pm) | 20 days holiday plus B/H | High Street Discounts | Service Advising | Prestige Vehicles | Warranty/repairs | Presentable | Organised | Commercially aware |

**Duties (include but are not limited to)**
- Taking service warranty bookings and inputting on system
- Greet customers, discuss, identify and progress routine service and repair requirements
- Promote the sale of service/accessories
- To ensure that maximum profit is achieved from all service works in accordance with company policy
- Discuss and identify manufacturer’s warranty, routine service and repair requirements with customers, obtaining background information to assist the service team in diagnosis-testing-inspecting
- Ensure that service, repair jobs are completed satisfactorily and to time specified making sure all warranty items are available for return to manufacturers
- To issue repair orders to the workshop technicians adding any further information that may assist with repair
- To ensure that any delay in the completion of work is reported to the customer
- To ensure that all materials used and time employed on each vehicle is recorded on job cards and that the mechanical write up is correct for works carried out and signed accordingly
- Accept payments for work according to company policy
- To accurately cost all invoices for payment
- Ensure that all clerical functions within the Reception area are carried out in accordance with company policy
- To ensure price lists and charge out rates are kept up to date at all times
- To prepare and analyse job cards for work carried out under the terms of warranty
- Ensure that all warranty policies and procedures are adhered to

**Person Specification**:

- Experience in a Service Advisor role
- Have a proven track record of delivering outstanding customer service
- Knowledge of the Motor industry, parts and service
- Excellent communication and organisational skills
- Ability to communicate equally with mechanics, customers and senior management
- Extensive knowledge of Microsoft Office (Outlook, Excel, Word, etc)

Driving Licence required: Yes

DBS/criminal records check to be carried out by employer: No

LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT.

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.

If you are interested in the role and have further questions, please don’t hesitate to call us on 01206 984042 to speak to one of our team members confidentially.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

  • Service Advisor

    4 weeks ago

    Chelmsford, United Kingdom Perfect Placement Uk Ltd Full time

    **Service Advisor in Chelmsford, Essex.** Are you an experienced Service Advisor in Chelmsford? Are you looking for a new role as a Service Advisor in Chelmsford? Working as part of a team you will be responsible for booking in Vehicles for scheduled maintenance and services as well as repair and warranty work. You will be expected to sell Service Plans,...

  • Service Advisor

    2 months ago

    Chelmsford, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Chelmsford - £34,000** Experienced Service Advisor - Prestige Franchised Dealership £34,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...

  • Service Advisor

    2 weeks ago

    Chelmsford, United Kingdom Group 1 Automotive UK Full time

    **Group**_1 _**Automotive** **Service Advisor** Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Volkswagen Dealership in Chelmsford is looking to recruit a new Service Advisor. About the...

  • Service Advisor

    3 weeks ago

    Chelmsford, United Kingdom Group 1 Automotive UK Full time

    **Group 1**_ _**Automotive** Service Advisor Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Volkswagen Commercial Dealership in Chelmsford is looking to recruit a new Service...

  • Service Advisor

    2 weeks ago

    Chelmsford, Essex, United Kingdom Prime Appointments Full time

    A client of ours in the Chelmsford area are recruiting a Service Advisor to join their team. This is a full-time permanent position working Monday - Friday 7.00am - 5.00pm and paying up to £35,000 per annum depending on experience. This role also requires you to work 1 in 3 Saturdays 8.00am - 3.00pm.Your key duties in this Service Advisor role will include...

  • Service Advisor

    3 weeks ago

    Chelmsford, United Kingdom Dukes Park Automotive Limited Full time

    Dukes Park Automotive Ltd are looking for a motor trade Service Advisor to join their small, yet busy and growing team. To run front of house, to include customer bookings, loading diary, liaise with workshop & technicians’ workload, pricing and costing jobs and vehicle reports. Hours of work are Monday to Friday, 8am to 5.30pm with a 1 hours lunch break...

  • Service Advisor

    1 month ago

    Chelmsford, United Kingdom Lookers Full time

    Overview Service Advisor Chelmsford Land Rover Salary: £30,000 basic + up to £6,000 bonus Chelmsford Land Rover is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team. Along with the extensive knowledge and support from Neil, the general manager, you can look forward to on-going training opportunities...

  • Service Advisor

    4 weeks ago

    Chelmsford, United Kingdom Lookers Full time

    Overview Service Advisor Chelmsford Land Rover Salary: £30,000 basic + up to £6,000 bonus Chelmsford Land Rover is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team. Along with the extensive knowledge and support from Neil, the general manager, you can look forward to on-going training opportunities...

  • Service Advisor

    1 week ago

    Chelmsford, United Kingdom Lookers Full time

    Overview Service Advisor Chelmsford Volvo Salary: £28,000 basic + up to £6,000 bonus Chelmsford Volvo is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team. Along with the extensive knowledge and support from Andrew, the aftersales manager, you can look forward to on-going training opportunities that...

  • Customer Service Advisor

    3 weeks ago

    Chelmsford, United Kingdom Rayment Recruitment Full time

    Customer Service Advisor - Chelmsford - Temporary ongoing - Start 3rd January 2023 - £10.00 per hour We are currently looking for a Customer Service Advisor for one of our major clients in Chelmsford. We are looking for someone who can communicate with customers who contact the depot and who need help with either a collection or delivery of a parcel. As...

  • Service Advisor

    4 days ago

    Chelmsford, United Kingdom Motorparks - Preston Full time

    **We are Motorparks.** Join us at Motorparks, where we're revolutionising the used car industry with a powerful sustainability mission at our core. With the mantra "drive to net zero," we're not just another automotive retailer - we're pioneers of change. Motorparks is part of the Cambria Investment Holdings Group of Companies which includes Cambria...

  • Service Advisor

    4 weeks ago

    Chelmsford, United Kingdom Pybus Recruitment Full time

    **Role: Service Advisor (Car Dealership)** *** **Salary: Basic Salary of between £26,000-£28,000 + excellent bonus opportunities - On Target Earnings £35,000+** *** **Location: Chelmsford, CM1 2UP** *** **Monday to Friday - 8.00am-5.30pm (44 hours) + working alternate Saturdays (paid as overtime)** Would you like to work as part of one of the...

  • Service Advisor

    3 weeks ago

    Chelmsford, United Kingdom Inchcape Full time

    **Service Advisor - BMW Chelmsford** **Basic Salary £24,995 - £31,515, OTE Up to £42,000 + Great Company Benefits** **45 Hours** As a Service Advisor for BMW Chelmsford, you will receive a competitive salary, we also offer great benefits including: - **Annual Leave -** A minimum of 33 days annual leave (including bank holidays), rising with length of...

  • Service Advisor

    3 weeks ago

    Chelmsford, United Kingdom Inchcape Full time

    **Service Advisor - BMW Chelmsford** **Basic Salary £26,910-£30,015, OTE Up to £40,015 + Great Company Benefits** **45 Hours** As a Service Advisor for BMW Chelmsford, you will receive a competitive salary, we also offer great benefits including: - **25 days annual leave, plus bank holidays**: - **Vehicle purchase discounts** - There are plenty ways...

  • Customer Service Advisor

    4 weeks ago

    Chelmsford, United Kingdom Prime Appointments Full time

    Customer Service Advisor required to join a friendly team based in the outskirts of Chelmsford (transport required). Paying £25,000 per annum working Monday: 8am - 5:30pm Tuesday-Friday: 8:30 - 5:30pm **Your key duties in this Customer Service Advisor role will include but are not limited to**: - Advising customers on our range of storage solutions for...

  • Customer Service Advisor

    3 weeks ago

    Chelmsford, United Kingdom Prime Appointments Full time

    Temporary - Permanent Customer Service Advisor required to join a small friendly team based in the outskirts of Chelmsford (transport required). Paying £11 - £11.80 per hour working Monday: 8am - 5:30pm Tuesday-Friday: 8:30 - 5:30pm **Your key duties in this Customer Service Advisor role will include but are not limited to**: - Advising customers on our...

  • Service Advisor

    3 weeks ago

    Chelmsford, United Kingdom Saxton 4x4 Full time

    **Service Advisor** Established for over 50 years and recently recognised in the list of Sunday Times Best Places to Work 2024. Saxton 4x4 offers in excess of 2000 premium vehicles for sale at our state of the art multi-floor Showroom. You will have access to some of the worlds most luxurious brands including Rolls Royce, Ferrari, Lamborghini, Bentley,...

  • Service Advisor

    2 weeks ago

    Chelmsford, United Kingdom Lookers Plc Full time

    OTE: GBP £36,000.00/Yr. Overview: **Service Advisor** **Chelmsford Land Rover** **Salary: £30,000 basic + up to £6,000 bonus** Chelmsford Land Rover is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team. Along with the extensive knowledge and support from Neil, the general manager, you can look forward to on-going...

  • Automotive Service Advisor

    2 months ago

    Chelmsford, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Chelmsford** Experienced Service Advisor - Franchised Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities...

  • Automotive Service Advisor

    2 days ago

    Chelmsford, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Chelmsford** Experienced Service Advisor - Franchised Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities...