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ICT Support Officer
2 months ago
Role: IT Support OfficerSalary: £30,000Location: Leamington Spa
We currently have an exciting opportunity to work in a leading legal practice providing 1st and 2nd line IT support working with a variety of technology in a fast paced and varied environment.
Key Responsibilities:
- To act as the first and second line of support to all staff
- To be responsible for resolving issues in an efficient and timely manner
- To assist with the management and administration of the Company's Servers, Desktops, Laptops, Telephony Services and Network Infrastructure as or when required
- To develop skills, expertise and understanding in any required areas that would improve delivery of support and management or administration of systems, software or services
- Resolve hardware issues with Desktops, Laptops, Peripherals and Printers to minimise disruption to end users
- Network administration/troubleshooting
- Liaising with third party support teams/consultants
Knowledge and Experience:
- A minimum of 3 years' experience in an ICT role
- Hold a relevant ICT qualification
- Strong Microsoft Office skills
- Demonstrable experience of trouble shooting hardware and software problems
- Demonstrable experience working with the following; Windows 10, Windows Server, RDS, TCP/IP, DNS, Virtualization (Hyper-V, VMWare, etc)
- Office 365 administration
- Experience of structured cabling and setting up hardware is desirable
- Good communication skills and time keeping
- Driving licence and access to own car
If you wish to be considered for this role, please apply with an up-to-date CV now.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
