Community Manager

2 months ago

Leeds, United Kingdom GMGN Labs Full time

GMGN Labs is a start-up digital marketing agency specialising in emerging tech working with some of the world’s biggest brands. We are obsessed with immersive storytelling that harnesses the power of web3, social media, and emerging technologies.


We’re looking for a talented and driven Community Manager who has prior experience in community building in web3 across Discord, Telegram, X, and other social media channels.


You’ll be working in exciting new and emerging industries, with a predominant focus on web3, which crosses over into other developed verticals such as gaming, education & entertainment. Every detail counts as we execute strategies that innovate and push boundaries.


Responsibilities


Social Media Management and Content Creation:

  • Oversee and manage client social media accounts (Discord, Telegram, X, etc).
  • Drive the ideation and creation of content, manage the copywriting process, and oversee approval workflows.
  • Schedule and post content according to the content calendar and in response to trending topics.
  • Use social media tools for performance tracking and analysis.
  • Develop and monitor social media campaigns that resonate with current cultural and topical events.
  • Write briefs for creative content production and generate social-first content, particularly for platforms like X, Discord, and Telegram.


Community Engagement and Growth:

  • Engage with and grow online communities, responding to comments and queries across platforms.
  • Host live events, conduct interviews on Discord Channels, Telegram, and Twitter Spaces, and ensure active participation in discussions.
  • Manage and support a moderation team to provide exceptional community support.
  • Efficiently address community inquiries, guiding a team of moderators/customer service reps to ensure high community satisfaction.
  • Implement and manage community suggestions and feedback.


Strategy and Analysis:

  • Analyse customer expectations and community sentiment based on historical social media interactions.
  • Define and measure key performance indicators (KPIs) for social media and community activities.
  • Report on community feedback and sentiment to key stakeholders.


Discord & Telegram Specific Management:

  • Ensure meticulous Discord server & Telegram channel management including role, channel, event, and bot setups.
  • Plan and execute community activations.
  • Coordinate and host live events, overseeing their setup and execution.


Skills and Qualifications


  • Must be fun & nice - we like fun & nice people
  • Must be hungry (to learn, progress, and win), not for food - if you’re hungry for food, we can send care packages
  • Solid experience in Discord community management and strong technical proficiency with Discord’s infrastructure & tech stack - same goes for Telegram 
  • Must be familiar with online forum moderation and moderation team management.
  • Must have managed moderator schedules, feedback, and management previously
  • In-depth knowledge of social media best practices, especially for platforms like Discord, Telegram, X, Instagram, etc.
  • Exceptional attention to detail and organisational skills.
  • Outstanding verbal and written communication abilities, with top-notch copywriting skills.
  • Creative flair for content ideation and engagement.



Kinda Good To Have But Don’t Cry If Ya Don’t 


  • Degree / qualification in marketing / social media marketing / digital marketing / psychology / media studies / journalism or related field (definitely not a deal breaker)
  • Prior experience as a copywriter 
  • Prior experience running web3 brand / NFT project social channels (specifically Discord)


Our Culture

Our founding team has done the agency grind. The sleepless nights. The ‘work hard, play hard’ hustle culture. Yes, it was fun. Yes, it gets results. But it’s not sustainable in the long term, and it’s not how we believe the agency model should work.


We strongly believe in being the best that we can be. We believe in delivering best-in-class work that we can all be proud of; that we can all derive fulfilment from. 


And to do this, we need a stable, inclusive, conscientious environment. One where rest isn’t frowned upon.


We’re ambitious though. We work hard. We want to be radically candid, deeply curious, and fast but considered. We always strive for self improvement, and we do it as a team. 


Our promise to you is to ensure that delivery of world-class work comes with world-class support, training, and rest.

  • Community Healthcare Operations Manager

    4 weeks ago

    Leeds, Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    Job SummaryWe are seeking an experienced Operational Team Manager to join our team at Leeds Community Healthcare NHS Trust. This is a fantastic opportunity to lead and develop our community therapy services, working closely with the Operational Service Manager and Clinical Therapy team.In this role, you will have oversight of staff within the service,...

  • Healthcare Communications Specialist

    1 day ago

    Leeds, Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    Job DescriptionThis is an exciting opportunity to join Leeds Community Healthcare NHS Trust as a Healthcare Communications Specialist. As part of this busy but supportive team, you will be responsible for developing and managing the Trust's digital presence, including the intranet and Patient Information Hub.You will work closely with the Head of...

  • Community Physiotherapist Specialist

    4 weeks ago

    Leeds, Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    Unlock a rewarding career with Leeds Community Healthcare NHS Trust as a skilled Community Physiotherapist Specialist.As a Community Physiotherapist Specialist, you will play a vital role in delivering high-quality care to patients within the community. With our multidisciplinary Neighbourhood Teams, you will have the opportunity to work closely with other...

  • Digital Communications Specialist

    1 day ago

    Leeds, Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    We are seeking a highly skilled Digital Communications Specialist to join our team on a fixed-term basis. The successful candidate will have a clear record of leading digital communications channels, website development, and content creation. A key daily priority will be to work alongside the Digital Content Manager on the Trust's intranet and Patient...

  • Community Healthcare Specialist

    3 weeks ago

    Leeds, Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    **Job Title:** Community Healthcare SpecialistWe are seeking a highly motivated Community Healthcare Specialist to join our team at Leeds Community Healthcare NHS Trust.Job Summary:This is an exciting opportunity to work in a community-based health service, providing support to patients and healthcare professionals across the city of Leeds.About the Role:As...

  • Community Health Operations Director

    24 hours ago

    Leeds, Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    Job Title: Community Health Operations DirectorThe Leeds Community Healthcare NHS Trust is seeking an experienced professional to take on the role of Community Health Operations Director. This is a challenging and rewarding position that requires strong leadership and management skills, as well as a deep understanding of the NHS and its operations.About...

  • Fostering Services Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Polaris Community Full time

    Job Title: Fostering Services ManagerPolaris Community is seeking a highly skilled and experienced Fostering Services Manager to lead our fostering services in the Yorks & Lincs area.The successful candidate will have a Social Work qualification, professional registration with Social Work England, and proven report writing skills. They will also possess a...

  • Operational Lead for Community Services

    4 weeks ago

    Leeds, Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    Key ResponsibilitiesTo manage and lead the operational aspects of the community therapy services, working closely with the Operational Service Manager and Clinical Therapy team.To oversee staff within the service, including appraisals, 1:1s, training, and performance.To implement the Business Continuity Plan, ensuring demand and capacity are managed...

  • Community Paediatric Consultant Position

    4 weeks ago

    Leeds, Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    About the RoleThis part-time Consultant Community Paediatrician position requires a passionate and enthusiastic individual to deliver specialist services for children with additional needs.The appointed consultant will be responsible for managing cases, collaborating with multidisciplinary teams, and contributing to service development. This is an excellent...

  • Community Neurology Dietitian

    6 months ago

    Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    The post holder will be responsible for setting professional direction and delivering highly specialist clinical care to their own caseload and service within their speciality area. In doing so, they will assess, plan, deliver and evaluate patient centred programmes of care ensuring that they practice within their sphere of competence and knowledge. The post...

  • Clinical Physiotherapist in Community Healthcare

    4 weeks ago

    Leeds, Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Clinical Physiotherapist to join our team at Leeds Community Healthcare NHS Trust. The successful candidate will work closely with our dynamic multidisciplinary team to deliver high-quality physiotherapy services to children aged 0-19 years with complex needs.Job PurposeThe post holder will be...

  • Senior Communications Manager

    2 weeks ago

    Leeds, Leeds, United Kingdom Hatch Group Full time

    About the Role:We are seeking an experienced Senior Communications Manager to join our team at Hatch Group. In this role, you will be responsible for leading our communications efforts, developing and implementing strategic plans, and driving business growth through effective communication and relationship building.Key Responsibilities:* Develop and execute...

  • Educational Facilities Operations Manager

    4 weeks ago

    Leeds, Leeds, United Kingdom Oasis Community Learning Full time

    Oasis Community Learning, a leading educational provider, is seeking an experienced Facilities Operations Manager to join our Property and Estates team. Based in London, this role offers a unique opportunity to make a difference in the lives of our pupils and their communities.The successful candidate will be responsible for overseeing the day-to-day...

  • Content and Communications Manager

    2 days ago

    Leeds, Leeds, United Kingdom CV-Library Full time

    Key ResponsibilitiesWe are seeking a highly motivated Content and Communications Manager to join our team at CV-Library. As a key member of our marketing department, you will be responsible for creating and implementing a social media strategy that drives engagement and awareness across multiple platforms.Your responsibilities will include developing and...

  • Corporate Communications Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Pinsent Masons Full time

    Pinsent Masons is seeking a seasoned Corporate Communications Manager to support the Group's public relations efforts. In this role, you will develop and implement comprehensive public relations strategies to promote the firm's brand and key messages.About the TeamThe Corporate Communications team is responsible for managing the firm's external...

  • Community Development Manager

    2 weeks ago

    Leeds, Leeds, United Kingdom Emeria UK Full time

    Job Title**Visiting Development Manager**About the RoleWe are seeking an experienced and professional Visiting Development Manager to join our team at Emeria UK. As a key member of our team, you will be responsible for maintaining a high profile around the development/office, ensuring our residents' requirements are met.In the event of an emergency, you will...

  • B2B Communications Manager

    7 days ago

    Leeds, Leeds, United Kingdom Zealousagency Full time

    Are you a communications expert looking for a new challenge? Do you have a passion for technology and a desire to make a mark in the dynamic world of B2B PR? We are seeking a highly skilled B2B Communications Manager to join our team at Zealousagency.About the OpportunityIn this role, you will develop and execute strategic public relations campaigns for...

  • Community Development Manager

    4 weeks ago

    Leeds, Leeds, United Kingdom Doing good leeds Full time

    Neighbourhood Network ManagerHOPS is a highly acclaimed Neighbourhood Network Scheme in Leeds, dedicated to supporting older people living in Hawksworth Wood and surrounding neighbourhoods.We are looking for an experienced Manager to replace the existing post holder who is retiring. The ideal candidate will have a deep understanding of the needs of older...

  • Community Management Executive

    7 months ago

    Leeds, United Kingdom DUSK Full time

    **Job Overview**: We have an exciting opportunity for an experienced and dynamic Community Management Executive to join our team at DUSK HQ. We are a rapidly growing business and we are expanding our team. If you have a passion for creativity, social media management, and building strong relationships, we want to hear from you! **Key...

  • Community Delivery Manager

    1 month ago

    Leeds, United Kingdom Evri Full time

    We are looking for a Community Delivery Manager to join us on a 6 month Fixed Term Contract. We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious...