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Cleaning Account Manager

5 months ago

Hastings, United Kingdom Churchill Group Full time

£28,000 to £32,000 per annum plus company van

We are looking for an experienced Cleaning Account Manager to join our team in the East Sussex Area.

As Cleaning Account Manager you’ll be responsible for a mixed portfolio of approx. 30 corporate, educational and commercial contracts, so you’ll use your agile thinking to switch between the different needs of the team, clients and working environment to make sure we achieve the best outcomes every day. You’ll have direct line management responsibility of 80-100 Supervisors and Operatives and will needs to demonstrate the energy and drive to take contracts forward.

As a Cleaning Account Manager, you will be responsible for:

  • Maintaining strong client relationship with high levels of satisfaction
  • Providing and maintaining the quality-of-service delivery
  • Managing, recruiting, and coaching local service teams
  • Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
  • Be responsible for ensuring Health & Safety procedures and legislation is adhered to
  • Looking for opportunities for continuous improvement, cost savings and account growth.

As a Cleaning Account Manager, you will have the following expertise and attributes:

  • Excellent interpersonal communication and people management skills