Account Manager

3 weeks ago


Hastings, East Sussex, United Kingdom Cleaning Full time

Job Title: Account Manager

About the Role:

We are seeking an experienced Account Manager to join our team at Churchill, a leading specialist FM provider in the UK. As an Account Manager, you will be responsible for managing a mixed portfolio of corporate, educational, and commercial contracts, ensuring the delivery of high-quality cleaning services across multiple sites.

Key Responsibilities:

  • Manage and deliver cleaning services across multiple sites
  • Maintain strong client relationships and high levels of satisfaction
  • Lead and develop a team of Supervisors and Operatives
  • Report on KPIs and conduct audits and risk assessments to ensure Health & Safety requirements and legislation are adhered to
  • Identify opportunities for continuous improvement, cost savings, and account growth

What We Offer:

As an employee-owned company, we offer a range of benefits, including two paid volunteering days annually, over 250 perks and exclusive deals, and opportunities for training and development.

Requirements:

  • Strong communication and people management skills
  • Experience in a similar multi-site role
  • Working knowledge of financial forecasting, budgeting, analysis, and Health and Safety systems
  • Proven organisation and time management skills
  • Experience in recruiting, managing, and coaching staff
  • Strong commercial awareness, financial management, and IT literacy with strong Excel and PowerPoint skills
  • Clean driving license essential

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