Account Manager

6 days ago


Hastings, East Sussex, United Kingdom Cleaning Full time

Job Title: Account Manager


Job Summary:


We are seeking an experienced Account Manager to join our team at Churchill, a leading specialist FM provider in the UK. As an Account Manager, you will be responsible for managing a portfolio of corporate, educational, and commercial contracts, working closely with clients to deliver exceptional cleaning services.


Key Responsibilities:



  1. Manage a portfolio of approximately 30 contracts, ensuring seamless delivery and high client satisfaction.
  2. Maintain strong relationships with clients, understanding their needs and expectations, and providing tailored solutions.
  3. Lead a team of Supervisors and Operatives, providing guidance, support, and development opportunities.
  4. Develop and implement strategies to grow the business, improve efficiency, and reduce costs.
  5. Monitor and report on Key Performance Indicators (KPIs), ensuring compliance with Health & Safety regulations and legislation.

Requirements:



  1. Proven experience in a similar multi-site role, with a strong track record of delivering high-quality services.
  2. Excellent communication and people management skills, with the ability to build strong relationships with clients and team members.
  3. Working knowledge of financial forecasting, budgeting, analysis, and Health and Safety systems.
  4. Strong commercial awareness, financial management, and IT literacy, with expertise in Excel and PowerPoint.
  5. A clean driving license and ability to travel to client sites regularly.

What We Offer:


As an Account Manager at Churchill, you will benefit from:



  1. A competitive salary and bonus structure.
  2. Opportunities for professional development and growth.
  3. A dynamic and inclusive work environment.
  4. Access to our employee-owned benefits, including two paid volunteering days annually and hundreds of exclusive deals and discounts.

Why Churchill:


Churchill is a specialist FM provider dedicated to delivering exceptional cleaning services. Our employee-owned model ensures that our success is shared by all, creating a collaborative and inclusive work environment. Join our team and be part of our growth story.


How to Apply:


If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact details].


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