Customer Service Coordinator
2 weeks ago
- Handle all in and outbound calls in a helpful, polite and professional way
- Provide proactive solutions to our customers
- Monitor all aspects of the task to ensure all services are provided at the agreed time and customers are kept fully appraised of the progress
- To ensure all product and technical knowledge is applied at every opportunity
- Handle all regulated complaints within the FCA complaint guidelines
- You will have a good level of general education, including Maths & English A-C GCSE or equivalent
- A genuine desire to provide a high level of customer service
- Have the ability to effectively manage multiple cases
- Able to show empathy and remain calm in a pressurised environment
- Flexible and able to work a variety of shifts
- Previous experience of working from home within a telephone based environment/call centre
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Customer Service Coordinator
1 month ago
Croydon, United Kingdom Office Angels Full time**Customer Service Coordinator** **Croydon** **Full Time - Permanent** **Salary: £24,000** **Monday to Friday, 09:00AM to 17:00PM** **Start date: ASAP!** **Overview**: **Who you are**: We're looking for a multitasking "learn-it-all" personality who can help us with everything from building out processes to helping our drivers. We're open for you to...
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Customer Service Coordinator
1 month ago
Croydon, United Kingdom Floss Agency Full time**PLUS 2K ANNUAL BONUS** **The role**: You will be providing a professional, efficient and proactive service, reflecting the brand values. You will be receiving inbound calls from customers wishing to renew their warranties in line with the principle of treating customers fairly. You will be utilising your skills to ensure that customers are provided with...
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Customer Solutions Coordinator
1 month ago
Croydon, United Kingdom 4Social Work and Public Sector Staffing Full time**Customer Solutions Coordinator - Croydon (Temp Vacancy)** **Umbrella Pay Rate**:£15.66ph** **Full-Time (37 hours)** **Job Purpose**: This role will be responsible for coordinating Complaints or Member Enquiries or Housing Ombudsman cases from start to finish. You will look for opportunities to resolve dissatisfaction where possible in line with Clarion...
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Customer Solutions Coordinator
1 month ago
Croydon, United Kingdom 4Recruitment Services Full time**Customer Solutions Coordinator - Croydon** **Salary: £** **19.30 Per Hour Umbrella.** **Full Time (36 hours per week)** **Role Purpose**: This role will be responsible for coordinating Complaints or Member Enquiries or Housing Ombudsman cases from start to finish. You will look for opportunities to resolve dissatisfaction where possible in line with...
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Service Coordinator
4 weeks ago
Croydon, United Kingdom Croydon Council Full time**Job title**: Service Coordinator (Social Work with Families) **Department**: Children’s Social Care **Location**: Croydon Council (CR0) **Grade / Salary**: Grade 7; £33,351 - £34,341 **Hours of work**: 36 hours per week **Contract type**: Permanent **“Have you got a good eye for detail and a can-do attitude to support an** **extremely busy...
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Customer Solutions Coordinator
1 month ago
Croydon, United Kingdom Page Personnel Public Sector & Not for profit Full timeThis role will be responsible for coordinating Complaints or Member Enquiries or Housing Ombudsman cases from start to finish. You will look for opportunities to resolve dissatisfaction where possible in line with complaints policy and procedures. **Client Details** A leading and expanding Housing Association. **Description** Key Accountabilities -...
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Customer Service Representative
1 week ago
Croydon, United Kingdom TribePost Full time**Benefits**: - Competitive Salary - On-site Parking - Contributory Pension Scheme - 33 Days holidays (including bank holidays) Unitrunk Ltd is one of the UK’s leading manufacturers of steel cable management systems with distribution centres throughout the UK. We are currently looking to recruit a Customer Service Rep to join the team at our new depot in...
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Customer Service Representative
3 days ago
Croydon, United Kingdom Unitrunk Full time**Customer Service Representative** **Location**: Unit DC2B Prologis Park, Beddington, Croydon, CR0 4TD **Salary**: £25,000 to £28,000 per annum, DOE **Contract**: Full Time, Permanent **Benefits**: - Competitive Salary - On-site Parking - Contributory Pension Scheme - 33 Days holidays (including bank holidays) Unitrunk Ltd is one of the UK’s leading...
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Customer Assistance Coordinator
2 weeks ago
Croydon, United Kingdom Allianz Partners Full time**Job Title: Customer Assistance Coordinator - Roadside** **Location of work: Croydon or Remote** **Salary**: **Hybrid - £27,013.60** **Remote - £25,828.59** **Bonus**:£1,545 performance bonus** **The role**:As a Roadside Assistance Coordinator, you will be helping our customers in their hour of need across the UK. You will be delivering outstanding...
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Customer Service Representative
2 weeks ago
Croydon, United Kingdom Adecco Full timeOur client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area.Hours of work are Monday to Thursday 8am to 5pm and on a Friday the hours will be 8am to 1pm, (40 hour week) and this is a temporary position to start with but could possibly lead to a permanent role in the near...
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Customer Service Administrator
2 weeks ago
Croydon, United Kingdom Adecco Full timeOur client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area.Hours of work are Monday to Thursday 8am to 5pm and Friday is 8am to 1pm, kindly note that this is a temporary position to start with but could possibly lead to a permanent role in the near future.You must possess...
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Customer Assistance Coordinator
2 weeks ago
Croydon, United Kingdom AWP Assistance UK Ltd Full timeJob Title: Customer Assistance Coordinator – Roadside Location of work: Croydon or Remote Salary: Hybrid - - As a Roadside Assistance Coordinator, you will be helping our customers in their hour of need across the UK. You will be delivering outstanding experiences by providing practical solutions and advice at a time when your help is...
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Customer Service Administrator
2 days ago
Croydon, United Kingdom Meridian Business Support Full timeWould you like a **Customer Service Administrator** role within a **supportive, welcoming team** at a company that both **saves lives** and will **offer scope for career growth**? An award winning manufacturer and supplier of medical equipment is looking for a **Customer Service Administrator** to join their friendly, very busy, growing team based at their...
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Customer Service Administrator
2 weeks ago
Croydon, United Kingdom Adecco Full timeOur client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area. Hours of work are Monday to Thursday 8am to 5pm and Friday is 8am to 1pm, kindly note that this is a temporary position to start with but could possibly lead to a permanent role in the near future. You must possess...
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Customer Service Representative
2 weeks ago
Croydon, United Kingdom Adecco Full timeOur client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area. Hours of work are Monday to Friday 8.30am to 5pm, this is a tempoary position to start off with but could possibly lead to a permanent role in the near future. You must possess excellent communication abilities both face...
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Customer Service Executive
2 weeks ago
Croydon, United Kingdom Adecco Remote Work Freelance Full timeOur client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area. Hours of work are Monday to Tursday 8am to 5pm and Friday is 8am to 1.00pm, this is a tempoary position to start off with but could possibly lead to a permanent role in the near future. You must possess excellent...
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Customer Service Executive
4 days ago
Croydon, United Kingdom Adecco Full timeOur client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area.Hours of work are Monday to Tursday 8am to 5pm and Friday is 8am to 1.00pm, this is a tempoary position to start off with but could possibly lead to a permanent role in the near future.You must possess excellent...
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Customer Service Executive
23 hours ago
Croydon, Greater London, United Kingdom Adecco Full timeOur client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area.Hours of work are Monday to Tursday 8am to 5pm and Friday is 8am to 1.00pm, this is a tempoary position to start off with but could possibly lead to a permanent role in the near future.You must possess excellent...
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Customer Assistance Coordinator
3 weeks ago
Croydon, United Kingdom Aspire Personnel Ltd Full timeThe role: As a Medical Assistance Coordinator, you will be helping our client’s customers in their hour of need, any place and at any timeYou will be delivering outstanding experiences by providing practical solutions and advice at a time when your help is needed most. You will use your organisational skills in a kind and empathetic way, ensuring customers...
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Clinical Services Coordinator
1 month ago
Croydon, United Kingdom Health and Care Management Ltd Full time**About the Role**: Clinical Services Coordinator Location: Croydon - Hybrid Status: Full time, Permanent **Salary**: £30,000 - £33,000K per annum plus company benefits HCML have an exciting opportunity to join the management team of our thriving Insured Health department, delivering excellent customer service to achieve clinical rehabilitation...