Service Coordinator

2 weeks ago


Croydon, United Kingdom Croydon Council Full time

**Job title**: Service Coordinator (Social Work with Families)

**Department**: Children’s Social Care

**Location**: Croydon Council (CR0)

**Grade / Salary**: Grade 7; £33,351 - £34,341

**Hours of work**: 36 hours per week

**Contract type**: Permanent

**“Have you got a good eye for detail and a can-do attitude to support an**

**extremely busy service?”**

**The Opportunity**

We are seeking a highly motivated individual with the skills, knowledge, and experience to provide high quality service support within the fast-paced Croydon’s Social Work with Families.

Working alongside Service Managers, Team Managers and Social Workers, you will use your existing business administration experience to support the effective delivery of the service. You will help ensure the implementation of best practice and service standards that delivers a flexible and agile service in making a positive difference to Children, Young People and Families in Croydon.

You will have excellent interpersonal and communication skills that will enable you build effective working relationships and ensure collaborative ways of working with service coordinators, practitioners, social workers, managers, and the multi-agency network.

You will have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service and strict deadlines. You will provide customer-focused information to people who contact the service.

You will have experience of taking accurate minutes of complex meetings, including those of a safeguarding nature.

If you have the energy, drive, and passion to making a difference we would love to hear from you.

**Benefits of Working with Us**
- A pension scheme with an average employer contribution of 20%
- 29 days’ annual leave in addition to Bank Holidays
- Investment into your staff well-being

**Why Join Us**

The ethos at Croydon is very much about working together to make positive change.

You will join an established team who can help you settle in and offer their expertise.

You will have the support of colleagues within service support services and colleagues in the wider practice system.

**About You**

We are looking for a confident individual, who also has:

- Knowledge of common service support systems used throughout the council.
- Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment.
- Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment.
- Ability to take accurate minutes of complex meetings.
- A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment.
- Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.

**Recruitment and Selection Timeline**

Shortlisting will take place w/c Monday 4th December 2023.

Interviews will take place from w/c Monday 11th December 2023.

**Disclaimer



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