Single Homeless Service

2 months ago


South Croydon, United Kingdom Adecco Full time

Single Homeless Service Coordinator
- Public Sector - Local Authority
- Full Time - Monday to Friday, 36 hours per week
- Temporary Role - highly likely that this role will be extended to at least the end of August 2023
- £18.76 per hour PAYE / £24.96 per hour Umbrella
- Hybrid working - details below

This is a split role, with half of the week leading on the referral process for floating support and accommodation for clients with a learning disability and/or physical disability.
**This part of the role can be done remotely.**

The other half of the week will be covering the duty function, which involves coordinating responses to external partners and internal colleagues from a team inbox and phone line. The duty part of the week is Wednesday 1pm to 4pm, Thursday 9am to 4pm and Friday 9am to 4pm.
**You must be willing and able to come into the office on at least one of those days, ideally 2 as the role involves face to face contact with clients in reception.**

**Role Purpose**
- To support the provision of a comprehensive housing advice / options / statutory homeless & supported housing placement service to single homeless people.
- To coordinate the timely use of the supported housing referral system
- To carry out assessments of single homeless people for referral to supported housing
- To carry out statutory Part VII housing needs assessments for a limited number of clients with a leaning disability and / or physical disability

**Essential Knowledge**
- Knowledge of the issues faced by single homeless people, particularly in relation to accessing services
- Knowledge of the supported housing sector, including the supported housing options available for single homeless people
- Knowledge of the wider systems, legislation and services that effect single homeless people

**Essential Skills and Abilities**
- Able to empathise with the experience of single homeless people
- Able to quickly build rapport with vulnerable homeless people
- Able to carry out comprehensive needs and risk assessments of vulnerable homeless people
- Able to organise own workload effectively, making day-to-day decisions within agreed deadlines.
- Able to work in collaboration with colleagues for the benefit of clients and the team
- Able to maintain accurate records
- Able to advocate for the needs of vulnerable homeless people
- Able to establish positive working relationships with service managers and staff across provider & referral agencies and across the council.
- Able to work with people who may display challenging behaviour

**Essential Experience**
- Experience of working in a front line setting with vulnerable homeless people or demonstrable equivalent such as lived experience
- Experience of carrying out needs & risk assessments of vulnerable people with a wide range of needs
- Experience of assisting people to access services
- Expereince of advocating for clients' needs

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Sadie Nunn



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