Customer Services Coordinator

3 weeks ago


Great Malvern, United Kingdom Redwood Search Full time

Customer Services Co-OrdinatorMalvern£25kMonday to Friday 830am – 5pm25 days holiday plus Bank HolidaysThe RoleTo handle all aspects of customer service and outbound logistics including sales order processing and stock management.• Receiving and processing customer orders• Working with Finance/Account Manager on any credit issues• Liaising with hauliers and customers on a daily basis• Providing and maintaining a high-level service to our customers• Ensuring smooth order execution;• Trouble shooting• Order completion and invoice raising• Working closely with stores maintaining control of stock levels• Completing weekly stock reconciliations and resolving all discrepancies in a timely manner.The Candidate:Previous experience in a customer service focused role would be beneficial, along with the following qualities:• Excellent organisational skills• Ability to work to deadlines efficiently and accurately• Experience working in a fast paced, high-pressured environment• Decision maker who can follow things through• Excellent communication skills both written and verbal to deal with personnel at all levels• Ability to prioritise and re-prioritise time and workload• Computer literate• Knowledge/experience of Supply Chain and Logistics would be desirable but not essential



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