Customer Service Assistant

2 weeks ago


Great Baddow, United Kingdom Pure Resourcing Solutions Limited Full time
Pure are pleased to be supporting a private distribution company based in Chelmsford to recruit for a experienced Customer Service Advisor.
The ideal candidate will be responding to customer enquiries as the first point of contact from a variety of channels including telephone, email, web and internal systems.
Main Duties:
Resolve customer issues and complaints in a timely manner.
Where necessary, escalate issue following an internal process to get the best resolution for the customer.
Work closely with the transport planners to ensure customers are receiving the high-level of service they have been promised.
Provide clear and concise responses to all enquiries and ensure all information given is correct and accurate.
Provide reactive and pro-active support to increase customer retention.
Manage and resolve issues via our case management system.
Ensure all missed calls are followed up.
Provide ETAs and servicing history to customers when requested.
Skills required:
At least 2 years experience within a Customer Service role
Must be able to drive due to location
Administration skills
Excellent telephone manner
Great IT skills within Microsoft word packages
Great time management
Self motivated and team player
Join the team and be part of a company dedicated to delivering outstanding service to our customers. If you are ready to take on this exciting challenge, please contact Laura @ Pure or  Apply now

  • Great Baddow, United Kingdom Pure Resourcing Solutions Limited Full time

    Pure are pleased to be supporting a private distribution company based in Chelmsford to recruit for a experienced Customer Service Advisor. The ideal candidate will be responding to customer enquiries as the first point of contact from a variety of channels including telephone, email, web and internal systems. Main Duties:Resolve customer issues and...


  • Great Baddow, United Kingdom Pure Resourcing Solutions Limited Full time

    Pure are pleased to be supporting a private distribution company based in Chelmsford to recruit for a experienced Customer Service Advisor. The ideal candidate will be responding to customer enquiries as the first point of contact from a variety of channels including telephone, email, web and internal systems. Main Duties: Resolve customer issues and...


  • Great Baddow, United Kingdom L&B Ventilation Supplies LTD Full time

    Due to our continued growth, we are recruiting for a Sales Assistant / Order Processor to join our Sales Team. The role will be responsible for a number of tasks in the office including but not limited to the following: - Processing orders / checking existing orders - Checking stock with supplies / stores - Typing quotes **Requirements**: - Can handle a...


  • Great Baddow, United Kingdom Topps Tiles Full time

    **Fixed Term Contract until November 2024** - Aged 21 and above: £11.44 per hour plus personal sales commission_ - Aged 20 and below: £10.18 per hour plus personal sales commission_ **What makes a job at Topps Tiles a retail career like no other?**: Working in retail as a Topps Tiles Sales Assistant really is unlike any other retail job. As a valued...

  • Kitchen Assistant

    5 days ago


    Great Baddow, United Kingdom Reed Talent Solutions Full time

    **Kitchen Assistant** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. Our Care team is friendly and we love what we do. We are passionateabout the high-quality support we provide. We offer our colleagues a...


  • Great Easton, United Kingdom Appcastenterprise Full time

    **More about the role**: Could you bring your spark to Chartwells? Here's what you need to know before applying: **Your key responsibilities will include**: - Preparing delicious, high-quality food that delights our clients and customers - Serving customers, ensuring they receive an easy and seamless personalised experience - Being knowledgeable about the...


  • Great Yarmouth, United Kingdom Thurston Management Services Full time

    WE ARE RECRUITING! Immediate starts available We are looking for Customer Service Assistants to work in the Mint (and Quasar), Majestic and Silver Slipper Customer Service Assistant - You will be required to ensure a safe, fun-filled, and exciting environment for our Arcade guests as well as be able to run quasar games and parties No experience necessary...


  • Great Yarmouth, United Kingdom Badger Associates Ltd Full time

    **Customer Service Assistant - Great Yarmouth - Excellent Package** Our client has been an established Great Yarmouth manufacturing company for over 30 years and continues to thrive and grow. With almost one hundred staff the company is dedicated to developing the best team with a great working environment, strong support and opportunities to help shape our...


  • Great Yarmouth, United Kingdom P + S Personnel Services Full time

    Location: Great Yarmouth, Norfolk **Salary**: Negotiable Length of Employment: Temp to Perm Working Hours: Full Time Reference: PS3592AW Sector: Admin / HR / Accounts / Sales Vacancy First Advertised: Thursday 9th March 2023 Job description P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking a Customer Service...


  • Great Stukeley, Cambridgeshire, United Kingdom Fleet Assist Ltd Full time

    Role: Customer Service Assistant Hours: 37.5 per week Location: Ermine Business Park, PE29 6XU Customer Service Assistant You will have: * Experience in a Customer Service environment * Good knowledge of a booking process * Excellent attention to detail * Strong communication skills, written and verbal * Team Player * Fast and accurate keyboard...


  • Great Baddow, United Kingdom Reed Talent Solutions Full time

    **Care Assistant (Nights)** **Salary**: £**12** per hour **Location**: Baycroft **Great Baddow,**Chelmsford, Essex **Hours & Shift Pattern**:36 hours per week, 3 x 12 hour shifts including alternate weekends. Baycroft is a collection of luxury care homes with a unique difference. For us care is more than a word. It’s a culture. We're part of One Housing,...


  • Great Baddow, United Kingdom Reed Talent Solutions Full time

    **Senior Care Assistant** **Salary**: £**13.55** per hour (including a non-contractual market supplement) **Location**: Baycroft **Great Baddow** **Hours & Shift Pattern**:37.5 hours per week - Days 7am-7.30pm including alternate weekends Baycroft is a collection of luxury care homes with a unique difference. For us care is more than a word. It’s a...


  • Great Dunmow, United Kingdom Majestic Showers Full time

    **About Us** Since 1968 the Majestic Shower Company has pioneered and set the trends in shower enclosure design. We were the first company to manufacture shower enclosures in the UK, with a litany of other firsts to our name, and have built our brand through exclusively supply to the luxury segment of the bathroom market. The projects we have worked on...


  • Great Malvern, United Kingdom Wilko Full time

    **Customer Service Assistant L1**: - Hourly Rate - ** £10.62** - Location - ** Great Malvern** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Hours range between 8am - 7pm Monday - Saturday and 10am - 4.30pm Sunday** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on...


  • Great Baddow, United Kingdom Explore Learning Full time

    Why Explore Learning?:Are you ready to take on a role with real purpose? We’re looking for an inspiring leader who is passionate about growing a business and making a meaningful difference through Education. Join our vibrant team at Explore Learning as an Education Centre Manager.About us:Our mission is to change childrens lives; supporting them to make...


  • Great Baddow, United Kingdom Explore Learning Full time

    Why Explore Learning?:Are you ready to take on a role with real purpose? We’re looking for an inspiring leader who is passionate about growing a business and making a meaningful difference through Education. Join our vibrant team at Explore Learning as an Education Centre Manager.About us:Our mission is to change childrens lives; supporting them to make...


  • Great Baddow, United Kingdom Adore Recruitment Ltd Full time

    I am recruiting for a Business Development / Sales Executive to join my client who supply equipment to the hospitality and construction industry. Although this role involves bringing on new business you will be approaching potential clients who would have a need or requirement for this product coached and encouraged by the Sales ManagerThis role includes...


  • Great Baddow, United Kingdom Adore Recruitment Ltd Full time

    I am recruiting for a Business Development / Sales Executive to join my client who supply equipment to the hospitality and construction industry. Although this role involves bringing on new business you will be approaching potential clients who would have a need or requirement for this product coached and encouraged by the Sales ManagerThis role includes...


  • Great Malvern, United Kingdom Adecco Full time

    Our client is a reputable company with a strong commitment to providing exceptional customer service. With their innovative products and passionate team, they have established themselves as a leader in the industry. Join their dynamic team and contribute to their continued success! Responsibilities: Provide outstanding customer service by answering...


  • Great Malvern, United Kingdom Adecco Full time

    Our client is a reputable company with a strong commitment to providing exceptional customer service. With their innovative products and passionate team, they have established themselves as a leader in the industry. Join their dynamic team and contribute to their continued success! Responsibilities: Provide outstanding customer service by answering...