![Majestic Showers](https://media.trabajo.org/img/noimg.jpg)
Customer Service Assistant
3 weeks ago
**About Us**
Since 1968 the Majestic Shower Company has pioneered and set the trends in shower enclosure design. We were the first company to manufacture shower enclosures in the UK, with a litany of other firsts to our name, and have built our brand through exclusively supply to the luxury segment of the bathroom market.
The projects we have worked on include Buckingham Palace, The Shard, St Pancras Renaissance Hotel, 20 Grosvenor Square and more recently No 1 Palace Street.
We are a young team overall, with a mix of extremely long serving staff (up to 40 years) and newer members that have joined over the last 7 years. We are proud of our culture, our brand, our product and our work. We are looking for people who share our values and would like to contribute to a heritage British brand with a fast-paced, start-up feel.
Today is an amazing time to join the Company, which has modernised over recent years, is experiencing rapid growth, investing heavily in NPD and is about to set out on a PR and social media campaign to start telling our incredible story in the marketplace.
**About The Role**
The Majestic Shower company is looking to recruit an experienced Customer Service Administrator
**Key Responsibilities**:
- Technical drawing of bespoke shower enclosures
- Processing sales orders
- Working alongside members of the sales team to support the needs of the business
- Raising customer specific quotations from architectural drawings
- Dealing with aftersales and technical enquiries
- General administration
**Key Behaviors**:
- Highly organised with exceptional attention to detail
- Team player but able to work on your own initiative
- Interested in understanding how things work
- Interested in design, architecture, product design or construction
- Strong computer skills with good working knowledge of all Microsoft Office packages
- Effective communication and interpersonal skills
- Thrives in a fast paced and varied role, where no day is the same
- Passionate about Customer Service
**Essential Requirements**:
- Experience of working in a customer services role or similar role
- Experience with dealing with customers/clients on the telephone
**Desirable requirements**:
- 5 years experience in a Customer Service role or environment
- Proactive and flexibility approach
**Benefits Package**:
- Competitive salary DOE
- Access to Employee Assistance Program
- Enhanced annual leave
- Employee Referral Scheme
- Opportunity to work with skilled professional people
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £25,000.00-£27,000.00 per year
**Benefits**:
- Free parking
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
Reference ID: CSA04042024
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