Care Planner

Ashwell Home Care Services is a family business in Health and Social Care in Worcestershire. We are professional, agile and innovative. Our goal is to Change the way that people who receive care and support are treated.

Our work environment includes:

- Modern office setting
- Wellness programmes
- Growth opportunities
- Flexible working hours
- Safe work environment

Our values centre around:

- Working Together
- Respect and Dignity
- Everybody Counts
- Commitment to the Quality of Care
- Compassion
- Improving lives

As a Community Care Planner with Ashwell Home Care, you will be planning & organising the work of our community-based team in the most effective manner, whilst maintaining continuity of care for our clients.

**The Planner/Scheduler role**
- Access to our dynamic scheduling system and technology, you can effectively plan our teams day to day work schedules, taking pride in delivering a first-class experience to our clients in a concise, timely and efficient manner. We'll give you ownership of this process from start to finish, considering priority, location, and time, whilst mitigating risks that could affect KPIs (Key Performance Indicators)
- You will input up-to-date notes for each client on the system to ensure accurate records are kept & ensuring GDPR is complied with at all times..
- You will make continuous improvements to rotas to increase their effectiveness (considering travel time & time spent with customer)

**What will you bring as a Planner/Scheduler?**
- Most importantly you will have worked and enjoy working, within a fast-paced and reactive environment. This is a responsive role that will suit individuals who enjoy a busy, dynamic, and ever-changing day.
- Strong IT (Information Technology) and analytical skills with the aptitude to pick up new systems and be able to follow process and procedure is a real must.
- You will value 'getting it right' and take genuine pride in achieving your performance targets, whilst providing our customers with the best facilities management service possible, always

**Additional Benefits include**:

- Annual pay reviews.
- Hybrid Working.
- Gain Nationally Accredited Qualifications - We take the personal development of our team very seriously and we will put you forward for (and pay you) to complete nationally recognised qualifications
- Pension scheme

**Job Types**: Full-time, Part-time
Part-time hours: 30 per week

**Salary**: £20,620.00-£21,213.00 per year

**Benefits**:

- Company pension
- Flexitime

Day range:

- Monday to Friday

Physical setting:

- Homecare

Shift:

- Day shift

Ability to commute/relocate:

- Malvern: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person