Front of House Reception

2 weeks ago


Solihull, United Kingdom Randstad Delivery (GBS) Remote Work Freelance Full time

Job Title: Front of House Reception

Job Type: 12 months

Salary: £13.33 per hour

Location: Solihull

Working mode: Onsite

Section 1: PURPOSE OF THE JOB

  • To provide support to the office team to ensure professional and timely delivery of all business meetings and support activities, with a specific focus on the smooth running of the Office
  • To support the administration and organisation of facilities management
  • Support the Business HR Manager with any administrative tasks

Section 2:ROLES & RESPONSIBILITIES

RECEPTION DUTIES

  • To answer inbound calls, screen and direct as appropriate, in a professional manner
  • To manage a dedicated office inbox in order to book meetings and answer general office queries
  • To manage and maintain positive and professional relationships with external suppliers, e.g., trainers, caterers, couriers etc. and ensure the highest levels of customer service
  • To manage office supplies, to include stationery, refreshments and lunch orders
  • To support meetings, as a front of house, to include meeting and greeting visitors and issuing sign-in sheets/ensuring visitors' book is signed
  • To set up meeting rooms each morning with stationery and refreshments
  • To ensure the open plan areas are kept clean and tidy throughout the day
  • To manage on-site parking including EV parking as required
  • An active key holder to the office and ensuring ID passes are managed

Responsibilities for all functions:

  • This job description is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities
  • When tasks and responsibilities are assigned outside the scope of normal duties, the employee must understand the level of decision making for which he/she is responsible and if in doubt clarify this with his/her supervisor

Randstad Business Support is acting as an Employment Business in relation to this vacancy.



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