Front of House Receptionist in Prestigious Office

3 weeks ago


Solihull, United Kingdom Étoile Facilities Services Limited Full time

We are looking for a high calibre, professional and welcoming Front of House for a recently refurbished luxury office building in Solihull.

Key responsibilities:

- Greeting visitors with a helpful and positive attitude, managing the visitors’ register and informing tenants of arrivals
- Excellent communication between occupiers, the building manager and property and facility managers. Excellent tenant engagement skills.
- Answering all incoming internal and external calls and recording and delivering messages when required
- Monitoring and updating the client’s in-house app informing tenants and management of all building related issues
- Taking pride in the reception area and making sure it's kept clean and tidy at all times
- Updating the Reception Manual on a regular basis
- Primary point of contact for the property’s authorised contractors/sub-contractors and assisting when required

**Requirements**:

- Proven front of house experience in a high end corporate environment
- Impeccable personal presentation
- A friendly, welcoming disposition (interpersonal skills)
- Reliable and professional at all times
- Excellent written and fluent verbal communication in English
- Pro-active with strong organisational and multitasking abilities
- Ability to remain calm under pressure

If you are a self-motivated and take pride in delivering excellent customer service, we encourage you to apply. It is a fantastic opportunity to join a dynamic team and work for a people focused company.

**Job Types**: Full-time, Permanent

**Salary**: £31,000.00 per year

**Benefits**:

- Company pension

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Experience**:

- Front desk: 3 years (required)

Work Location: In person

Application deadline: 26/03/2024
Reference ID: Solihull
Expected start date: 18/04/2024



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