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Communications Officer

2 months ago


West Sussex, United Kingdom CRA GROUP LIMITED Full time
  • As a Communications Officer you will deliver a firstclass range of communications activity focusing on contributing to key strategic communications campaigns and engagement work across a range of channels while supporting traditional and social media management.
  • You will also support the council by providing media relations support including responding to enquiries from the media.
  • Working on several creative projects at one time you will ensure that all communications activity is evaluated to show its impact by creating managing and monitoring plans and providing quantifiable data through a variety of methods to track the success of the activity.
  • Supporting the Senior Communication Officers and Communication Leads you will help to identify and support the council s promotional campaigns behavioural change programmes and projects to maximise opportunities.
  • You will have a real understanding of council services to spot opportunities and make relationships with key staff within the organisation.
  • You will understand the news agenda both locally and nationally to make sure the county council is exploiting every opportunity and reacting to the stories of the day.




Ability to develop creative ideas and editorial across all forms of communication and editing input for a range of platforms. Ability to write effectively for a range of audiences and communication channels including for the web and social media. Developed communication and interpersonal skills to interact effectively with a range of clients/stakeholders and create and maintain effective working relationships. Strong problem-solving skills with the ability to anticipate problems and resolve issues independently and making sound pragmatic decisions. Ability to manage and prioritise workloads effectively, in response to changing demands, and to meet deadlines. Excellent literacy and numeracy skills to understand and interpret research data and customer feedback and present analysis in the most appropriate way. Relevant degree, or equivalent qualification e.g. NCTJ, or equivalent experience. Relevant theoretical and practical knowledge of processes, procedures and policies associated with working within a demanding communications service. Knowledge of communication methods, including social media, to effectively contribute to changing campaign objectives. Understanding of the media landscape and management of media sensitive issues. Understanding of the political landscape and politically sensitive issues. Experience of working on a variety of communications activities, particularly in a public sector environment. Also, of working in a rapidly changing environment. Experience/confidence of dealing with a range of people and services and planning on more than one campaign at a time. Experience of handling and responding to media enquiries. Sound and accurate IT knowledge e.g. Microsoft Office, to accurately analyse information/data.