Call Centre Advisor

2 weeks ago

Glossop, United Kingdom Zachary Daniels Full time

Call Centre Advisor | Glossop | Salary up to £27,000 + Guaranteed monthly Bonus

We are currently recruiting a Call Centre Advisor for a leading provider of Kitchens to be part of a thriving company. As a leading name in the industry we want Call Centre Advisors or sales/retail experts who can make a real impact in a successful business, provide an outstanding customer service

Benefits of a Call Centre Advisor:

  • Competitive basic salary of up to £27,000
  • Generous monthly earning potential OTE up to £35k
  • State of the art systems and supportive team
  • Training on all systems, products and processes
  • Genuine opportunity to progress
  • Positive working environment and fantastic culture
  • Autonomy to manage your day and diary

The Opportunity as a Call Centre Advisor:

  • To obtain key information to generate effective customer leads, with a focus on increasing future business
  • Contacting customers on a daily basis, in a friendly and engaging manner over the phone and face to face, while identifying opportunities to upsell, delivering exceptional customer service
  • To monitor new accounts with a welcome call/letters and sending of marketing materials
  • To deal with enquiries from customers in a courteous, professional and knowledgeable way. Effectively communicating the full range of products and services offered by the company
  • Increase the customer account base via the telephone and mailing Depot promotional literature for marketing opportunities
  • Maintain accurate records of the customers contacted, so that progress can be measured and relationships developed
  • To complete the following administrative duties such as; invoicing customers, stock reconciliation, filing and data entry
  • To undertake the banking and compliance related tasks when necessary, following the procedures in the Depot policies and procedures manual

The successful person will join an established brand and develop your career in a high-end showroom with an amazing range of products. Working as part of a team, you will be able to offer outstanding customer service. You will be naturally inquisitive and look for the opportunity to fully explore the needs of your customer.

Interested in this opportunity? Apply Now

Zachary Daniels is a Niche, National & International Recruitment Consultancy.

Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics

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