Call Centre Advisor

4 weeks ago


Swinton, United Kingdom Interaction Recruitment Full time

Customer Service Advisor - Full TimeCall Centre Based- RotherhamRole Profile:Contract: Temporary to PermanentHourly Rate: £11.44ph- Paid WeeklyHours: Full Time, Monday - Friday fully flexible between 8am-6pm; 37.5hpwPaid Training: 2 weeks of full-time training 9am - 5pmEquipment will be provided by the client.Start Date: 22nd JulyRole Overview:We are looking for confident, energetic individuals for a Customer Service role for our client based in the Manvers area of Rotherham. This role involves taking inbound Customer Service calls; no SalesAs a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.Our client is looking for a confident communicator.This is an amazing opportunity with possibilities of progression and growthResponsibilities:· Build rapport with customers in a consultative manner· Listen to the customers’ needs to ensure a positive and unique solution to their queries· Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides· Ensure all administration is completed accuratelyCustomer Service Experience is required for this position, minimum 6 months.If you are interested, please apply now Or send your CV directly to INDCCP


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