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Medical Administrator

4 months ago


Swinton, United Kingdom The Sides Medical Centre Full time

The Sides Medical Centre

**Job Description Medical Administrator**

**Job Title**

Medical administrator

**Accountability**

Practice Manager

Deputy Practice Manager

**Location**

The Sides Medical Centre, Moorside Road, Swinton, M27 0EW

**Brief Description**

Provide comprehensive administrative support to the practice

**Main Duties and responsibilities**
- Meeting, greeting and directing visitors
- Greeting patients
- Booking, changing and cancelling appointments
- Receiving and making calls to patients, pharmacies, other healthcare professionals and outside agencies
- Dealing with queries from patients, pharmacies, other healthcare professionals and outside agencies
- Processing prescription requests
- Liaising with the in-house pharmacy team and external pharmacies
- Scanning incoming documents and forwarding to the most appropriate person or team
- Readcoding and summarising patient records
- Filing and retrieving paper records
- Chaperoning
- Copying of patient records for solicitors requests
- Franking and sending post
- Opening incoming post
- Receiving and processing samples from patients
- Contacting patients to arrange follow up’s from incoming letters or test results, as required
- Typing and sending referrals
- Dealing with all patient referral related queries
- Perform any other tasks as requested by Partners and Management team, as requested
- Clinical Correspondence

**Confidentiality**

In the performance of their duties administrative staff may have access to sensitive and confidential information relating to patients and carers, other practice staff and healthcare workers or the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

**Equality and diversity**

Respecting the privacy, dignity, needs, feelings and beliefs of patients, carers and colleagues and acting in a manner which is non-judgemental and welcoming to and of the individual.

**Communication**

Communicate effectively with other team members, patients and carers and outside agencies to enhance the team’s performance and meet patients’ needs.

**Personal/Professional Development**

Participation in all mandatory training sessions and attending any training programme implemented by the practice and taking responsibility for own development and learning.

**Health and Safety**

To assist in promoting and maintaining own and other’s health, safety and security as defined in the practice Health and Safety Policy, identifying risks and undertaking duties in a way that manages risks.

**Hours of work**

**Rate of pay**

**£10.90**

**Salary**: £10.90 per hour

**Benefits**:

- Company pension
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Swinton (preferred)

Work Location: In person

Application deadline: 04/09/2023