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Call Centre Advisor

4 months ago

Swinton Rotherham, United Kingdom Interaction Recruitment Full time
Customer Service Advisor - Full Time
Call Centre Based- Rotherham
Role Profile:
Contract: Temporary to Permanent
Hourly Rate: £11.44ph- Paid Weekly
Hours: Full Time, Monday - Friday fully flexible between 8am-6pm; 37.5hpw
Paid Training: 2 weeks of full-time training 9am - 5pm
Equipment will be provided by the client.
Start Date: 22nd July
Role Overview:
We are looking for confident, energetic individuals for a Customer Service role for our client based in the Manvers area of Rotherham. This role involves taking inbound Customer Service calls; no Sales
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator.
This is an amazing opportunity with possibilities of progression and growth
Responsibilities:
· Build rapport with customers in a consultative manner
· Listen to the customers’ needs to ensure a positive and unique solution to their queries
· Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
· Ensure all administration is completed accurately
Customer Service Experience is required for this position, minimum 6 months.
If you are interested, please apply now Or send your CV directly to 
INDCCP