Sales Executive

2 months ago

Redhill, United Kingdom Quartz Business Media Full time

Sales Executive


Salary: Dependent on experience and skills

Contract type: Permanent, Full-time

Location: Redhill, Surrey

Reports to: Portfolio Director


Who We Are


Quartz is a leading organiser of B2B exhibitions and conferences as well as a publisher of market-leading business magazines and directories that truly support the industries they serve.


Quartz Group encompasses three companies: Quartz Business Media Ltd, Quartz Business Events Ltd, and Quartz Sequoia Events. The industries that Quartz currently serves include; Aluminium, Cleaning & Hygiene, Physical Activity, Glass, Oils & Fats, Steel, Tobacco, Vaping and Sustainable Manufacturing.


Our Values


Quartz offers a vibrant community for ambitious and passionate individuals to step into a working environment where their actions truly matter.


Our core values - trust, integrity, passion and teamwork – are the driving force behind everything we do, together with a relentless “can-do” attitude, an unwavering determination to succeed, and an unyielding focus on prioritising our customer’s needs.


The Role


Working on a multi award winning event series, you will be responsible for achieving individual sales targets, working towards the annual event sales target. Working as part of a team, you will be responsible for the ongoing growth and success of our shows – developing long term client relationships and providing a mixture of new and repeat business. You will provide a professional level of customer service and account insight to prospective exhibitors.


The role will involve international travel and face-face selling, although 90% of the position will be telephone sales-based.


Core Responsibilities


  • Tele-Sales: Selling over the phone to existing, lapsed and potential new clients, building customer relationships, delivering excellent customer service to meet sales revenue targets.
  • Sales Delivery: Selling to existing, lapsed and potential new business clients, building customer relationships, delivering excellent customer service, and maximising revenue – travelling internationally as required.
  • Sales Targets: Identifying new leads to target sales, working closely with the Event Director to identify new revenue streams.
  • Stakeholder Management: Creating, developing and maintaining excellent relationships with clients and demonstrating the value of attending our event's
  • Team Collaboration: Closely coordinate with the Operations team in all operation matters and with the Marketing team in promotional activities, coordinate with the Finance team for timely and correct invoicing.
  • Market Research: Keeping abreast of market developments and identifying and researching new growth area for sales.
  • Data Management: Managing and updating company CRM system, ensuring that all relevant information is available and accurate.
  • Objection Handling: Trouble shooting particularly difficult client queries escalating to the Sales/Event Director as required.
  • Account Management: Account manage our clients to achieve high exhibitor satisfaction levels.
  • Contract Management: Creating and sending contracts to our clients, ensuring these are accurate and completed in a timely manner.
  • Event Support: Assist onsite with the re-booking of existing client sales, as well as other required duties to support the smooth-running and success of our exhibitions.
  • Strong Output: Ensure high levels of care and customer satisfaction regarding the sector.
  • Admin Support: Support with any other daily tasks as guided by Event Director / Portfolio Director / Sales Director, to ensure the functionality and coordination of the department’s activities.
  • Ad-hoc Duties: Undertake any other duties as requested.


Key Skills


  • Sales Knowledge: A good understanding of the full sales cycle process.
  • Sales Targets: A strong passion for sales with a proven track record of achieving and exceeding sales targets.
  • Languages: Arabic, Mandarin or Spanish speaking applicants would be advantageous.
  • Technology: Proficient in using technology and software tools, including Microsoft Office (Word, Excel, PowerPoint) and a CRM.
  • Collaboration: Ability to work effectively as part of a team, collaborating with colleagues and external partners.
  • Communication: Exhibit strong communication skills – both written and verbal.
  • Organisation: Detail oriented and able to demonstrate strong organisational skills to prioritise leads and maximise revenue generation.
  • Sales Opportunities: Commercially minded with an ability to spot an opportunity.
  • Pressure Handling: Ability to thrive in a fast-paced environment and remain calm under pressurised situation's.
  • Career Ambition: Self-motivated with a desire to develop your career within sales and a drive to continuously learn new skills.
  • Professional Standards: Professionalism and an overall positive attitude.
  • Flexibility: Able to accommodate extended working hours as needed around key show times.


Experience

  • Sales Experience: Previous sales experience in a similar role.
  • Education: Educated to degree level/qualification is a bonus, but not mandatory.

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