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Head of Membership
4 months ago
We’re delighted to again be working with this Membership Association to support their recruitment of a Head of Membership on a permanent basis.
The Head of Membership will report into the Membership and Commercial Director and will be responsible for leading and delivering the membership strategy, ensuring sustained growth through membership engagement.
You’ll have experience in membership engagement and operations, the ability to build and maintain positive relationships, as well as manage and improve processes.
Key responsibilities include:
- Deliver the membership strategy, ensuring membership growth is reached through improved member engagement, retention and recruitment
- Provide regular analysis and input across all areas of membership
- Take ownership of the monthly membership subscription cycle Identify and deliver improved processes in the membership function and team
- Develop the membership base through CRM and improved engagement
- Work closely with other departments to create an integrated approach to engaging with members
- Attend key events to raise awareness of membership
Key skills include:
- Experience working in a membership organisation, specifically across member engagement
- Strategic mindset and ability to collaborate with internal stakeholders
- Strong understanding of utilising a CRM / database for engagement purposes
- Previous experience managing a team
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
