1st line helpdesk
3 weeks ago
This company are a Microsoft Certified MSP providing IT Support, Installations, VoIP Phone Systems, Office 365 Cloud Services, Hosted Servers, Cloud backup and Photocopiers to over 350 customers throughout the West Midlands and are based in Solihull As a company they have grown rapidly over the past 5 years and now have a team of 30 with plans to grow this over the next 12 months. The job will be a mixture of home working and office based working. A typical week would be 2 days in the office and the rest of the week working from home once you have completed your probation. IT experience, particularly within a support environment and ideally from within an MSP is really important for this role but they are also looking for the right person to fit our existing team. Some of the technologies they support include Office 365, on-premise and hosted servers, Acronis backup and DR, Active Directory, PC/Laptops, UniFi Wireless networks and Watchguard Firewalls. The ideal candidate will be dealing with a mix of helpdesk calls alongside an existing team of 9 people. They will have an excellent telephone manner, good patience and be able to resolve IT issues both over the phone and by remotely connecting into our client’s sites. All their staff are Microsoft, 3CX and Watchguard certified or on the path to certification and we actively encourage and cover the cost of this. Key skills (Must have’s)
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IT Support Analyst
2 weeks ago
Solihull, United Kingdom Crimson Full time**IT Support Analyst** required for a leading organisation based in Solihull, Birmingham, where you will be responsible for providing 1st line IT support to a variety of end-users, working as part of the wider helpdesk team. **Key responsibilities include**: - Log inbound calls and requests, whether speaking to a colleague in person, by phone or via online...
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1st Line Noc Engineer
1 week ago
Solihull, United Kingdom Applause IT Full time**1st Line NOC Engineer WAN LAN Wi-Fi Ethernet SolarWinds** **Solihull office** **£25,000 - £30,000 + Shift allowance** Applause IT are supporting a leading UK telecommunications business find a personable and ambitious 1st Line NOC Engineer based in the West midlands looking to join a growing organisation achieve its goals. As part of the 1st Line...
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1st Line Support
5 days ago
Solihull, United Kingdom Omega Resource Group Limited Full timePosition: 1st Line Support Type of position: 3-month contract Location: Solihull Pay rate: £13.00 to 14.55 per hour Working week: 37.5 hours Monday to Friday **Responsibilities**: - Triage support tickets, answer user phone calls/queries, and work on them through to resolution. Including on site customer support centre and remote locations. -...
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Solihull, Solihull, United Kingdom Match Recruit Full time £27,000 - £35,000 per yearJob Description Job Title: 2nd Line Network Support Engineer/ 2nd Line NOC EngineerHours: Full Time Location: B90 Pay: £27,000 - £35,000 + BonusBenefits: Bonus Scheme, Private Medical Insurance, Income Protection, Life assurance, Pension, 33 Days Holiday inc BH, Cycle 2 Work Scheme + many more.Match Recruitment has an exciting opportunity available for...
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2nd Line NOC Engineer
5 days ago
Solihull, Solihull, United Kingdom Match Recruit Full time £27,000 - £35,000 per yearJob Description Job Title: 2nd Line NOC EngineerHours: Full Time Location: B90 Pay: £27,000 - £35,000 + BonusBenefits: Bonus Scheme, Private Medical Insurance, Income Protection, Life assurance, Pension, 33 Days Holiday inc BH, Cycle 2 Work Scheme + many more.Match Recruitment has an exciting opportunity available for a 2nd Line NOC Engineer to join a...
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1st Line Service Desk Engineer
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom Air IT Limited Full timeJoin Air IT as a 1st Line Service Desk Engineer! Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. With a bold mission, clear vision, and dynamic strategy, we empower our teams, elevate our people, and deliver unrivalled support,...
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1st Line Service Desk Engineer
2 weeks ago
Solihull B AA, United Kingdom Air IT Full time £25,000 - £35,000 per yearJoin Air IT as a 1st Line Service Desk EngineerAre you ready to embark on an exhilarating journey into the heart of Technology and Cyber Security support?At Air IT, we're not just excited about the future – we're shaping it. With a bold mission, clear vision, and dynamic strategy, we empower our teams, elevate our people, and deliver unrivalled support,...
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1st Line Service Desk Engineer
19 hours ago
Metropolitan Borough of Solihull, United Kingdom Air IT Limited Full timeOverview Join Air IT as a 1st Line Service Desk Engineer! Are you ready to embark on an exhilarating journey into the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. With a bold mission, clear vision, and dynamic strategy, we empower our teams, elevate our people, and deliver...
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Helpdesk/Finance Administrator
5 days ago
Solihull B PD, United Kingdom Facility Solutions Full time £24,000 - £36,000 per yearJob Summary:We are seeking an Helpdesk/Finance Administrator to join our head office team in administrating our helpdesk and finance systems .The ideal candidate will have proficiency in Outlook, experience in working on online job management systems, accounting systems and possess strong organisational skills.The role is 100% office based.Working hours are...
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2nd/3rd Line Support, Hybrid Working
3 days ago
Solihull, United Kingdom Sanderson Full timeAn excellent opportunity to join a well-known retail company as an IT Support Analyst - you will be working partially remote and in the office near Solihull. **Responsibilities**: - Providing support to the store base and head office users mainly via Helpdesk tickets and calls. - Investigating incidents ensuring they are resolved within agreed time scales,...
