Customer Service Advisor

3 weeks ago


London, United Kingdom Skilled Careers Full time

Customer Service Manager £38k - £40k PAWe have a fantastic opportunity for a Customer Service Manager, to join a well-established Main contractor team within our Responsive Maintenance Division. You will be working out of our Finsbury Park office, overseeing and delivering a five star customer service experience to tenants and clients on our contracts.Key Accountabilities will include:Ensuring that customer service delivery is continuously improved in ways that meet the needs of the customer as well as our clients.Implement and manage a robust customer feedback system to ensure continuous service improvement, and contribute to improvement in customer feedback methodology.To develop systems and processes to enable customer enquiries to be dealt with at first point of contact wherever possible for planned works, responsive repairs and other property related services.Develop and maintain close working between the Contact Centre, internal teams and main contractors to enable an efficient, seamless service to be delivered to our customers.Liaising with all service areas to act as an intermediary for customers as and when required.To accept and case manage on behalf of our Customer Service Advisors, difficult customer situations that have been escalated to them, ensuring the customers experience in dealing with us is positive. To implement and manage service standards for delivery.To provide control over quality and quantity of Contact Centre activities through regular monitoring and measurement including adherence to service standards and utilising resources in the most efficient manner.To ensure established policies and procedures are adhered to.To ensure that service delivery is continuously improved to meet the needs of the customer as well as our clients and business partners


  • Service Advisor

    1 week ago


    London, United Kingdom HDR Advisor Full time €14

    We are currently looking for a Sales Advisor/Survey Team to join our expanding Housing Disrepair team.. The ideal candidate is self-motivated and keen to learn as full training is provided to meet our clients’ standards as well as our own.. In this role, you will be working in a team environment within the community speaking face to face with Council &...


  • London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...


  • London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...


  • London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...


  • London, United Kingdom Service Care Full time

    **Job Title**: Customer Service Advisor **Location**: London, Hackney E8 **Contract Type**: Ongoing temporary **Weekly Hours**: 35 Hours per week **Start Date**: ASAP Our client is looking for an experienced Customer Service Officer to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt...


  • London, United Kingdom Switch Advisor Consultancy Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. **Duties**: - Communicate with clients in person to address inquiries, resolve issues, and...

  • Advisor services

    1 day ago


    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    4 days ago


    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    1 day ago


    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    4 days ago


    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...


  • London, United Kingdom Akton Recruitment Full time

    Akton Recruitment has an opening for a customer service officer Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast paced office, so we expect our staff to promote a positive attitude....


  • London, United Kingdom Recorra Limited Full time

    Job Title: Helpdesk Advisor Job Type: Full Time, Permanent 5 hours over 5 days per week including Saturdays. Recorra is a leading circular economy company, providing services for recycling, data destruction and office supplies in London and the South East. We are born environmentalists, formed by Friends of the Earth in 1988 and now operating as an...


  • London, United Kingdom Residential Management Group Full time

    Customer Service Advisor - Full Time Permanent - 37.5 hours **Salary**: £23,382.71 Monday - Friday 9am to 5.30pm Location: Westminster, London, SW1P 1AF (This role is fully office based) RMG are an industry leader within the Property Management sector and we are now looking for enthusiastic Customer Service Advisors to join our customer service team in...


  • London, United Kingdom Netbox Recruitment Full time

    Customer Service Advisor **Salary**: £22,000-£25,000 Location Orpington Hours: Monday - Thursday 8:45am-5:30pm Friday 8:45am - 5pm My exclusive client based in Orpington is looking to recruit a Customer Service Advisor into their Customer Success Team. You will be joining a well-developed company where retention is so high people haven't left for over...


  • London, United Kingdom Netbox Recruitment Full time

    Customer Service Advisor **Salary**: £22,000-£25,000 Location Orpington Hours: Monday - Thursday 8:45am-5:30pm Friday 8:45am - 5pm My exclusive client based in Orpington is looking to recruit a Customer Service Advisor into their Customer Success Team. You will be joining a well-developed company where retention is so high people haven't left for over...


  • London, United Kingdom Grafton Recruitment Full time

    **Customer Service Advisor** Stratford Monday to Friday (Hybrid working 3 days in office, 2 days from home) 08:00 - 17:00 £25,000 - £30,000 **Overview**: Grafton UK is recruiting exclusively for a market-leading Logistics Company to source an enthusiastic Customer Service Advisor to join their fast-growing Customer service team in East London. **About the...


  • London, United Kingdom LinkPoint Resources Ltd Full time

    **_Hybrid working: 2/3 days from Home per week (exc. First two weeks for training & September which is fully office based)_** **_£25,000 pro-rata for a 4-month FTC_** **Customer Service Advisor’s Core Duties** - Manage customer platform upgrades - Provide new platform walk throughs, resolve issues, and provide solutions - Identify customer needs and...


  • London, United Kingdom Bridge Recruitment UK Ltd Full time

    Customer Service Advisor Location: SE London **Salary**: GBP26,000 - GBP28,000 per year Hours: Monday - Friday, 9am -5pm. (35 hours a week) Job type: Fixed term 12 months contract, full-time Overall summary of the Customer Service Advisor: - To provide efficient and effective support to the Operations Manager and Senior Operations Officer - To carry out...


  • Broad Green, Greater London, United Kingdom ARC Recruits Full time

    Bodyshop Customer Service AdvisorTalented and efficient Customer Advisor to join this leading team. Dealing with customer enquiries and reception in a polite, efficient manner within a well-established accident repair centre.Responsibilities of a Bodyshop Customer Service AdvisorWork efficiently in a fast-paced accident repair centreDealing with customer...


  • London, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for five Customer Service Advisor to work for a leading luxury brand. The role holders will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexible...