Junior Service Desk Analyst

1 month ago

Blackburn, United Kingdom Hamilton Barnes Full time

Junior Service Desk Analyst


Location: Blackburn – Hybrid Position


Salary: £24,000 Base Salary per annum


Are you passionate about IT and have a knack for excellent customer communication? Join our dynamic team as a Junior IT Support Specialist and kickstart your IT career with us


Key Responsibilities:

  • Customer Communication: Engage with clients to understand their IT issues and provide clear, friendly, and efficient resolutions.
  • Technical Support: Assist in troubleshooting basic IT problems related to Microsoft and Windows environments, ensuring quick and effective solutions.
  • Learning and Development: Enhancing your technical skills continuously, upskilling and progressing into a more senior position.
  • Team Collaboration: Work closely with senior IT specialists to gain hands-on experience and grow your expertise.


What You’ll Bring:

  • Outstanding Customer Service Skills: Proven ability to communicate effectively with clients, addressing their concerns with patience and professionalism.
  • Strong Interest in IT: A genuine passion for information technology and a desire to build a career in the IT industry.
  • Basic IT Knowledge: Familiarity with Microsoft Windows and Office applications. Any additional technical skills are a plus
  • Problem-Solving Abilities: A proactive approach to troubleshooting and resolving IT issues.
  • Positive Attitude: A can-do mindset and willingness to learn and adapt in a fast-paced environment.


Why Join Us?

  • Growth Opportunities: Gain invaluable experience and training in IT support, with clear pathways for career advancement.
  • Supportive Environment: Work in a collaborative and supportive team where your contributions are valued and recognized.
  • Cutting-Edge Technology: Access to the latest tools and technologies in the IT industry.
  • Competitive Salary: Attractive compensation package with benefits.


Ready to launch your IT career with a company that values your skills and passion? Apply now and become a part of our innovative team

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