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Junior Service Desk Analyst
2 months ago
Junior Service Desk Analyst
Location: Blackburn – Hybrid Position
Salary: £24,000 Base Salary per annum
Are you passionate about IT and have a knack for excellent customer communication? Join our dynamic team as a Junior IT Support Specialist and kickstart your IT career with us
Key Responsibilities:
- Customer Communication: Engage with clients to understand their IT issues and provide clear, friendly, and efficient resolutions.
- Technical Support: Assist in troubleshooting basic IT problems related to Microsoft and Windows environments, ensuring quick and effective solutions.
- Learning and Development: Enhancing your technical skills continuously, upskilling and progressing into a more senior position.
- Team Collaboration: Work closely with senior IT specialists to gain hands-on experience and grow your expertise.
What You’ll Bring:
- Outstanding Customer Service Skills: Proven ability to communicate effectively with clients, addressing their concerns with patience and professionalism.
- Strong Interest in IT: A genuine passion for information technology and a desire to build a career in the IT industry.
- Basic IT Knowledge: Familiarity with Microsoft Windows and Office applications. Any additional technical skills are a plus
- Problem-Solving Abilities: A proactive approach to troubleshooting and resolving IT issues.
- Positive Attitude: A can-do mindset and willingness to learn and adapt in a fast-paced environment.
Why Join Us?
- Growth Opportunities: Gain invaluable experience and training in IT support, with clear pathways for career advancement.
- Supportive Environment: Work in a collaborative and supportive team where your contributions are valued and recognized.
- Cutting-Edge Technology: Access to the latest tools and technologies in the IT industry.
- Competitive Salary: Attractive compensation package with benefits.
Ready to launch your IT career with a company that values your skills and passion? Apply now and become a part of our innovative team
