Litigation and Debt Recovery Manager

3 months ago

London, United Kingdom Ministry of Defence Full time

Job summary

This is an exciting opportunity to work as part of a small team dealing with litigation issues relating to Service Families Accommodation (SFA). You will manage a diverse team who manage casework relating to loss of entitlement to live in SFA, including acting as the decision maker for pursuing legal action to obtain possession or enforcement action.� The team are also responsible for recovering rental receipts and ensuring there is effective and early management of debt in consultation with Defence Business Services. You will also support your line manager in collating information to support housing disrepair claims.

We are seeking a confident, dynamic individual with experience of leading teams that deliver a high-quality service that meets the needs of it is customers and stakeholders and an ability to build collaborative relationships.

This position is advertised at 37 hours per week.�


Job description

Leading on legal claims for possession. Working with legal representatives and ensuring the protocol deadlines are adhered to.Working with teams across the Accommodation Directorate to understand the demand signal for SFA from entitled Service Personnel.Working with senior managers to manage cases effectively including engagement with DIO Comms and Parliamentary to ensure high-profile cases are identified and reported on appropriately. Advising on novel or contentious casework and submitting recommendations regarding any enforcement action.Financial forecasting.Monitor payment arrears monthly to ensure legal action is prioritised.Engagement with DBS to minimise debt and maximise recovery.Maintaining a register of all ongoing housing disrepair cases.Collation of documentation from DIO Accommodation teams and Industry Suppliers to support legal cases.Line Management.

Your team is split across two locations at RAF Wyton and RAF Honington and weekly attendance at each site is required.� Travel to other locations may also be required.

Person specification

To be successful in the role it is essential to be able to prioritise effectively. The range of activities are diverse, and it is necessary to be on top of several different areas of work at the same time.

A confident and empowering team leader of a diverse workforce who is comfortable working with ambiguity and change.

The ability to build collaborative, effective relationships with stakeholders.

An understanding of the work of the Accommodation teams and Service Family Accommodation; and/or working within the legal system

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality ServiceCommunicating and InfluencingDelivering at Pace

Benefits

Alongside your salary of �43,080, Ministry of Defence contributes �12,480 towards you being a member of the Civil Service Defined Benefit Pension scheme. Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%Opportunity to join or D&I NetworksWe value diversity and are committed to being an equal opportunities employer 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years� serviceEnhanced Parental LeaveThe RAF Wyton and RAF Honington sites have free car parking

Where business needs allow, some roles may be suitable for a combination of office and home-based is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.�

The post does not offer relocation expenses.�

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.��

Please Note: Expenses incurred for travel to interviews will not be reimbursed.�

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.��

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at .�

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.��

MOD Recruitment Satisfaction Survey � we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.�

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